Melissa Chapman

I’m a remote Executive Assistant and Operations Support Specialist with 10+ years of experience supporting executives and business operations. I keep teams moving through precise scheduling, inbox management, and confidential, professional client communication.

In my current role as a Founder & Virtual Operations Specialist, I manage 3+ executive calendars and coordinate 50+ meetings monthly. I respond to 100+ client emails weekly, while organizing workflows, documentation, and day-to-day virtual operations across multiple time zones.

Before that, I worked as a Business Analyst / Operations Advisor supporting operational decisions through KPI reporting and CRM data analysis. I created documentation, supported process improvements, delivered virtual training, and partnered across departments to increase workflow efficiency.

Earlier in my career, I supported leadership through scheduling, reporting, documentation, and operations at Valley Protective Services for many years. I bring a highly organized, adaptable approach that thrives in remote-first environments, using tools and AI-powered productivity support to keep execution consistent.