
Melanie Rabie
@melanierabie
Medical billing coordinator at PrimaMed managing GoodX claims through follow-up, patient accounts, and reconciliation.
What I'm looking for
At PrimaMed, formerly Medical Precision, I manage the full billing cycle for dental and medical practices using GoodX, from preparing and submitting medical aid claims to following up on unpaid, short-paid, and rejected claims until they’re resolved.
I started as a freelance billing coordinator in 2021 and launched the PrimaMed bureau in October 2023. I verify membership, benefits, and authorisations before treatment, and maintain patient accounts and payment reconciliations.
I introduced billing procedures that reduced outstanding receivables and improved practices’ cash flow. I also manage staff, client relationships, and the bureau’s accounts.
Before PrimaMed, I built and maintained client websites in WordPress and HubSpot at Outdoor-SA, where I also handled client accounts and queries. I’m based in South Africa, work remotely, and bring 11 years of living and working in London and familiarity with UK working culture.
Experience
Work history, roles, and key accomplishments
Owner and Medical Billing Coordinator
PrimaMed
Jan 2021 - Present (5 years 9 months)
Started as a freelance billing coordinator in 2021 and launched the PrimaMed bureau in October 2023, now serving multiple dental and medical practices. Manages the full billing cycle on GoodX, from preparing and submitting medical aid claims to following up unpaid, short-paid and rejected claims until resolved.
Website Developer and Accounts
Outdoor-SA
Sep 2018 - May 2023 (4 years 8 months)
Built and maintained client websites in WordPress and HubSpot; handled client accounts and queries.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Postgraduate Certificate in Education, Education
2006 - 2007
Postgraduate Certificate in Education from the University of South Africa, completed from 2006 to 2007.
University of Pretoria
Bachelor of Music, Music
1995 - 1998
Bachelor of Music from the University of Pretoria, completed from 1995 to 1998.
Waterkloof High School
Matric, General
1994 - 1994
Matriculation certificate from Waterkloof High School, completed in 1994.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
primamed.co.zaSalary expectations
Job categories
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