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Melanie Rabie

@melanierabie

Medical billing coordinator at PrimaMed managing GoodX claims through follow-up, patient accounts, and reconciliation.

South Africa
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What I'm looking for

I’m looking for fully remote work during UK business hours, from 09:00 to 17:00 UK time, where I can support UK clients using my knowledge of UK working culture.

At PrimaMed, formerly Medical Precision, I manage the full billing cycle for dental and medical practices using GoodX, from preparing and submitting medical aid claims to following up on unpaid, short-paid, and rejected claims until they’re resolved.

I started as a freelance billing coordinator in 2021 and launched the PrimaMed bureau in October 2023. I verify membership, benefits, and authorisations before treatment, and maintain patient accounts and payment reconciliations.

I introduced billing procedures that reduced outstanding receivables and improved practices’ cash flow. I also manage staff, client relationships, and the bureau’s accounts.

Before PrimaMed, I built and maintained client websites in WordPress and HubSpot at Outdoor-SA, where I also handled client accounts and queries. I’m based in South Africa, work remotely, and bring 11 years of living and working in London and familiarity with UK working culture.

Experience

Work history, roles, and key accomplishments

PR
Current

Owner and Medical Billing Coordinator

PrimaMed

Jan 2021 - Present (5 years 9 months)

Started as a freelance billing coordinator in 2021 and launched the PrimaMed bureau in October 2023, now serving multiple dental and medical practices. Manages the full billing cycle on GoodX, from preparing and submitting medical aid claims to following up unpaid, short-paid and rejected claims until resolved.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Postgraduate Certificate in Education, Education

2006 - 2007

Postgraduate Certificate in Education from the University of South Africa, completed from 2006 to 2007.

University of Pretoria logoUP

University of Pretoria

Bachelor of Music, Music

1995 - 1998

Bachelor of Music from the University of Pretoria, completed from 1995 to 1998.

WS

Waterkloof High School

Matric, General

1994 - 1994

Matriculation certificate from Waterkloof High School, completed in 1994.

Tech stack

Software and tools used professionally

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