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Kellie Lawrence

@kellielawrence

Medical accounts receivable administrator with billing experience at Altron Healthtech Medeserve Division and oversight of a six-person team.

South Africa

Message

What I'm looking for

I’m eager to continue growing in the healthcare and business administration environment while adding value to every team I work with.

At Altron Healthtech Medeserve Division, I managed medical accounts receivable and billing for multiple centers and specialists, covering invoicing, payment allocation, and statement reconciliation.

I also served as Acting Supervisor, overseeing a team of six while continuing hands-on billing and credit control work. I supported eight high-profile specialists with claims submission and follow-up, and used EDI, age analysis, and payment terms reports to support cash-flow management.

Earlier, at GJM ultra billing, I managed debtor control for medical practices and handled insurance and private medical accounts. I’m eager to continue growing in healthcare and business administration.

Experience

Work history, roles, and key accomplishments

Accounts Receivable Administrator/Acting Supervisor/Billing Specialist

Altron Healthtech Medeserve Division

Jun 2022 - Apr 2025 (2 years 10 months)

Managed full medical debtors function, oversaw billing and reconciliation, and resolved complex queries. Served as Acting Supervisor, overseeing a team of six and providing dedicated support to high-profile specialists.

Accounts Receivable Medical Billing Credit Control EDI Reconciliations Team Leadership Customer Service Microsoft Office

Accounts Receivable Administrator

GJM Ultra Billing

Jul 2019 - Jun 2022 (2 years 11 months)

Managed daily and monthly debtors control for medical practices, allocated payments, and reconciled statements. Processed credit notes and resolved disputes to maintain client relationships.

Accounts Receivable Debtors Control Reconciliations EDI Credit Control Microsoft Office

Customer Service Agent

DSV

Jul 2018 - Jun 2019 (11 months)

Contacted clients to arrange delivery details, captured information, and verified addresses. Resolved customer issues and achieved set targets through structured action plans.

Customer Service Communication Skills Problem Solving Data Entry Google Maps

Administrative Clerk

Standard Bank

May 2015 - Oct 2015 (5 months)

Handled sensitive documentation, captured personal information on banking systems, and prepared folders for archiving. Compiled and submitted daily progress reports to management.

Administration Data Entry Confidentiality Reporting

Personal Assistant

Sanlam

Oct 2014 - Mar 2015 (5 months)

Coordinated and confirmed appointments for managers, managed calls, and acted as a liaison between staff and clients. Maintained client portfolios and captured client information accurately.

Administration Time Management Communication Skills Customer Service Microsoft Office

Simulations Agent

Discovery Health

Jun 2014 - Oct 2014 (4 months)

Conducted simulated customer interactions to support training and development of new call centre agents. Applied product and process knowledge to model high-quality service delivery and assessed trainee performance.

Customer Service Training Communication Skills Product Knowledge