Open to opportunities

Michelle Fouche

@michellefouche

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Experienced medical billing, credit control specialist and digital entrepreneur.

South Africa

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What I'm looking for

I seek remote-friendly roles where I can improve revenue cycle processes, implement digital systems, train teams, and apply AI-driven marketing to support medical practices and small businesses.

I am a medical billing and credit control specialist with 15+ years' experience managing claims, PMB motivations, ICD-10 coding, WCA/IOD submissions and improving cash flow across multiple practices. I have founded and scaled businesses, implemented CRM and financial systems, and designed SEO-optimized websites and AI-powered marketing strategies for medical practices and entrepreneurs.

I consistently reduce claim rejections and outstanding debtors through process optimization, staff training and clear patient negotiations. I combine clinical practice administration experience with digital and branding skills to deliver reliable remote support and sustainable business solutions.

Experience

Work history, roles, and key accomplishments

Current

Founder & Consultant

Current

Legacy GSP

Jan 2023 - Present (2 years 9 months)

Provide remote branding, website design and AI-driven marketing strategies for entrepreneurs and medical practices, and created digital products sold internationally on Etsy, Fiverr, and Upwork.

Website Design WordPress Elementor SEO Canva Social Media Marketing AI Marketing

Current

Director & Administrator

Current

Maritzburg Appliances (PTY) Ltd.

Jan 2022 - Present (3 years 9 months)

Scaled a one-person repair service into a structured company by implementing CRM, job card and financial systems, increasing leads via digital marketing and overseeing staff onboarding.

Operations Management Digital Marketing Facebook Ads Onboarding Process Optimization Job Management

Current

Credit Controller

Current

Drs Reimers & Partners

Dec 2015 - Present (9 years 10 months)

Managed billing for three specialist surgeons, reducing claim rejections and outstanding debtors through PMB motivations, IOD/WCA submissions, and improved month-end reporting.

Medical Billing PMB Motivations ICD 10 Coding IOD WCA Claims Debt Collection

Medical Billing Specialist

Multiple Practices

Jan 2009 - Dec 2015 (6 years 11 months)

Managed billing, reconciliations, patient queries and PMB motivations across practices including Dr Hadley Grave and Med E Mass, clearing backlog accounts and training staff for transitions.

Medical Administration PMB Motivations ICD 10 Patient Support Staff Training Microsoft Office