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Jean-Mari Prinsloo

@jean-mariprinsloo

Operations Coordinator managing treatment authorisation workflows and tracking deadlines, documentation, and outstanding actions.

South Africa

Message

In my current Billing Administrator role, I coordinate multi-step treatment authorisation workflows, follow up on assessments and signed documents, and monitor requests through submission and resolution.

At Medcore Billing, I managed claims administration, reconciled payments, and prepared monthly age-analysis reports. I also liaised with medical schemes, patients, doctors, and clinical teams to investigate queries and follow up on outstanding billing issues.

Earlier, I coordinated sales administration at CryoSave South Africa, including allocating leads through Qubis and following up on client documentation and payment requirements. My experience also includes invoicing, client onboarding, resource coordination, and hospital administration.

Experience

Work history, roles, and key accomplishments

Current

Billing Administrator

Current

Current US-based employer

Apr 2026 - Present (7 months)

Coordinate multi-step treatment authorisation workflows, monitor deadlines and requirements, and follow up with clinical professionals and clients. Prepare and submit authorisation requests, investigate denials, and maintain shared spreadsheets to track progress.

Outlook Microsoft Teams Microsoft Dynamics Shared Spreadsheets Workflow Tracking Issue Resolution

Claims Administrator

Medcore Billing

Jun 2024 - Apr 2026 (1 year 10 months)

Managed claims administration and supporting documentation in a deadline-driven environment. Prepared monthly age-analysis reports, reconciled payments, and liaised with medical schemes, patients, and clinical teams to resolve billing issues.

Claims Administration Age Analysis Reporting Payment Reconciliation Medical Billing Outlook Microsoft Teams Microsoft Dynamics

Sales Administrator

CryoSave South Africa

Oct 2022 - May 2024 (1 year 7 months)

Coordinated administrative completion of sales, checked client contracts and payment arrangements, and managed lead allocation. Exported leads to CSV, imported into Qubis, and coordinated client collection kits and follow-ups.

Sales Administration Lead Allocation Software CSV Qubis Client Coordination Outlook Microsoft Teams

Accountant Assistant

Caressa Nursing Care Services

Jun 2020 - Sep 2022 (2 years 3 months)

Managed recurring invoicing, payment follow-ups, and monthly age-analysis reporting for private clients and medical schemes. Coordinated new client implementation, caregiver arrangements, and supported day-to-day operations.

Invoicing Age Analysis Reporting Client Implementation Provider Outreach Outlook Microsoft Teams Microsoft Dynamics

Billing Clerk and Administrator

Centurion Day Hospital

Oct 2019 - May 2020 (7 months)

Supported billing administration, record accuracy, query follow-ups, and resolution of outstanding items. Maintained accurate information and supported daily administrative workflows.

Billing Administration Records Management Query Resolution Outlook Microsoft Teams

Private Hospital Administrator

Netcare Unitas Hospital

Aug 2017 - Sep 2019 (2 years 1 month)

Progressed from reception into hospital administration, supporting bed-location administration and theatre allocation. Coordinated administrative information relating to bed availability and theatre arrangements, communicating with hospital personnel.

Hospital Administration Bed Management Theatre Allocation Communication Skills Outlook Microsoft Teams