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Lemaine Swanepoel

@lemaineswanepoel

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Experienced medical coding and healthcare operations leader focused on accuracy.

South Africa

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What I'm looking for

I seek a healthcare role where I can lead operations or coding teams, improve billing and claims accuracy, mentor staff, and contribute to process and compliance improvements in a patient-focused organisation.

I am an experienced healthcare professional with deep expertise in medical coding, clinical billing, and practice management, complemented by leadership of debtor management and process optimisation teams. I bring proven ability to implement procedures, train staff, and improve accuracy and efficiency across healthcare administration.

In operational roles I have overseen medical debtors, guided teams to resolve claims and queries, and worked closely with quality hubs and other department heads to drive compliance and performance. Prior roles include practice management where I handled patient intake, scheduling, billing, records and communications.

I am reliable, curious, and committed to continuous learning—holding qualifications in ICD-10 and clinical coding, medico-legal awareness, and clinical research fundamentals—while valuing loyalty, optimism and service to patients and colleagues.

Experience

Work history, roles, and key accomplishments

Current

HOD Medical Debtors

Current

Third Age Group – Rhythm Financial Mentors

Jan 2016 - Present (9 years 9 months)

Oversee and manage the medical debtors team, improving claims recovery and process efficiency while implementing training and quality feedback to reduce outstanding claims and billing errors.

Medical Billing Process Optimization Team Leadership Reporting Quality Assurance

Practice Manager

Dr PG Groenewald

Jan 2011 - Jan 2016 (5 years)

Managed daily clinic operations including patient scheduling, billing, triage, records confidentiality, and coordination of authorisations and admissions to maintain smooth clinical workflows.

Patient Scheduling Medical Billing Triage)Clinical Records Office Administration Triage

Clinical Coder

Unknown

Trained in clinical coding to allocate diagnostic and procedural codes, perform data collection, auditing and elementary analysis to support accurate healthcare records and billing.