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@lemaineswanepoel
Experienced medical coding and healthcare operations leader focused on accuracy.
I am an experienced healthcare professional with deep expertise in medical coding, clinical billing, and practice management, complemented by leadership of debtor management and process optimisation teams. I bring proven ability to implement procedures, train staff, and improve accuracy and efficiency across healthcare administration.
In operational roles I have overseen medical debtors, guided teams to resolve claims and queries, and worked closely with quality hubs and other department heads to drive compliance and performance. Prior roles include practice management where I handled patient intake, scheduling, billing, records and communications.
I am reliable, curious, and committed to continuous learning—holding qualifications in ICD-10 and clinical coding, medico-legal awareness, and clinical research fundamentals—while valuing loyalty, optimism and service to patients and colleagues.
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Work history, roles, and key accomplishments
Third Age Group – Rhythm Financial Mentors
Jan 2016 - Present (9 years 10 months)
Oversee and manage the medical debtors team, improving claims recovery and process efficiency while implementing training and quality feedback to reduce outstanding claims and billing errors.
Dr PG Groenewald
Jan 2011 - Jan 2016 (5 years)
Managed daily clinic operations including patient scheduling, billing, triage, records confidentiality, and coordination of authorisations and admissions to maintain smooth clinical workflows.
Unknown
Trained in clinical coding to allocate diagnostic and procedural codes, perform data collection, auditing and elementary analysis to support accurate healthcare records and billing.
Degrees, certifications, and relevant coursework
Professional Certificate, Medical Coding and Clinical Research
2019 - 2025
Completed certificate courses and training in medical coding, clinical research, and related healthcare topics between 2019 and 2025.
Advanced Certificate, Clinical Coding
2016 - 2016
Completed an advanced ICD-10 clinical coding programme focused on coding for complex cases.
High School Diploma, General/High School
Completed high school curriculum including Afrikaans, English, Mathematics, Economics, History, Geography, and Business Economics.
Module Certificate, Medico-legal Studies
2023 - 2023
Completed a medico-legal module covering relevant Acts and risk factors in healthcare litigation for support staff and administrators.
Software and tools used professionally
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