Meko Hong
@mekohong
Product Manager delivering customer-focused digital products with Agile, UX, and AI-enabled innovation.
United StatesWhat I'm looking for
I’m a Product Manager specializing in digital product delivery, Agile transformation, and customer-focused solutions across banking, civic technology, and consulting environments. I translate business needs and user insights into scalable digital experiences, leading cross-functional teams to drive product strategy from discovery through delivery across web and mobile platforms.
Most recently, I’ve managed strategic client accounts and led product planning and execution for client-facing digital solutions using no-code and AI-enabled platforms to accelerate prototyping, validation, and delivery. Previously, I led delivery for the VA Mobile App—driving appointment scheduling and prescription refill self-service—with 2M+ downloads and a 4.8-star app store rating, while facilitating Agile ceremonies and optimizing workflows through feedback, analytics, and usage insights.
Experience
Work history, roles, and key accomplishments
Product Account Manager
Drive Phase Consulting
Oct 2023 - Present (2 years 10 months)
Manages strategic client accounts for a digital consulting agency, leading product planning and execution from discovery through delivery for client-facing solutions. Leverages no-code and AI-enabled platforms to accelerate prototyping, validation, and product delivery.
Sr. Product Manager
Ad Hoc, LLC
Sep 2021 - Oct 2023 (2 years 1 month)
Led product delivery for the VA Mobile App, delivering healthcare capabilities such as appointment scheduling and prescription refill experiences. Facilitated Agile ceremonies and used Veteran feedback and analytics to optimize workflows and usability.
Led agile product teams supporting Small Business & Consumer Digital Banking initiatives across web and mobile. Delivered customer-facing capabilities including Bill Pay, User Management, and Online Invoicing, and directed legacy system decommission efforts to simplify servicing and improve operational efficiency.
Managed requirements, user stories, and backlog priorities for Small Business Digital Banking initiatives. Facilitated backlog grooming sessions, collaborated across teams to improve funds availability experiences, and mentored junior analysts on agile and business analysis practices.
Sr. Business System Analyst
Judge Group / Capital One Bank
Feb 2012 - May 2014 (2 years 3 months)
Supported Agile delivery teams for Capital One Home Loans Originations initiatives. Partnered with product owners and technical teams to define requirements and enhance loan and documentation processes, and trained/mentored new business systems analysts.
Managed operational and technology initiatives supporting Cash Operations and payment processing functions. Led business process reviews, requirements gathering, testing coordination, and implementation for enterprise banking projects, including operational migration and system conversion during merger transition.
Education
Degrees, certifications, and relevant coursework
Goldey-Beacom College
Bachelor of Science, International Business Management
Earned a Bachelor of Science in International Business Management from Goldey-Beacom College.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Meko?
You can contact Meko and 90k+ other talented remote workers on Himalayas.
Message MekoGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
