At School Planner Company - Mimeo, I coordinate communication and processes between departments, manage CRM and operational systems, and support forecasting, purchasing, and production planning. I also work on new product introductions, process improvement, and training.
Previously, I managed customer service teams supporting schools as they created their planners, with responsibilities including CRM and system management, pricing, marketing, and process control. I began in customer service supporting planner creation and proofing, and later supervised customer service and training.
