Mehtap Çivi

@mehtapcivi

Message

Remote and flexible working hours

Turkey

Message

What I'm looking for

I am looking for a job with sustainable working conditions which forces its workers make the company and their personality to carry forward steps

Sustainability, technology, marketing, finance, B to B

In my professional life, I have been working for over the past 14 years in service, hotel and student accommodation sectors. Besides the main focus of my professional experience I have had a chance to improve my knowledge through various workshops and certificate programs.

My aim is to utilize my experience and skills and meet new challenges to achieve targets and contribute to business profitability.

I will make myself available as soon as you are ready to discuss the opportunities within you organization

Experience

Work history, roles, and key accomplishments

Assistant Manager

Bogazici University Superdorm

Jan 2013 - Sep 2023 (10 years 8 months)

Managed a 500-capacity student dormitory, overseeing all operations, student and customer relationships, personnel management, and facility maintenance.

Operations Management Customer Relationship Management Personnel Management Facility Management Conflict Resolution

Food & Beverage Assistant Manager

Sirkeçi Group Hotels

Jan 2012 - Jan 2013 (1 year)

Oversaw food and beverage operations for five restaurants, managing personnel, customer relations, cost control, and menu planning.

Food and Beverage Management Cost Control Menu Planning Customer Service Personnel Management

Surveyan (Student Dorm Assistant)

Bogazici University

Sep 2009 - Mar 2012 (2 years 6 months)

Responsible for attendance tracking and addressing student issues, ensuring maintenance problems were reported to management.

Attendance Management Student Relations Problem Reporting Communication Skills Team Collaboration

Food & Beverage Manager Assistant

Sirkeçi Group Hotels

Jul 2011 - Aug 2011 (1 month)

Assisted the Food & Beverage Manager in daily operations, gaining hands-on experience in the hospitality industry.

Hospitality Management Operations Assistance Customer Service Teamwork Time Management

Service Trainee

Villa Augustus

Jul 2008 - Aug 2008 (1 month)

Participated in the Erasmus Trainee Program, gaining experience in service operations within a hospitality setting.

Service Operations Customer Interaction Cultural Awareness Adaptability Team Collaboration

Education

Degrees, certifications, and relevant coursework

Bogazici University

Master, Sustainable Tourism Management

2014 - 2020

Conducted research on the benefits of networking for small hospitality businesses, focusing on the Sultanahmet area of Istanbul as part of my thesis.

Bogazici University

Bachelor, Tourism Management

2008 - 2012

Grade: High Honor Degree

Graduated with a high honor degree, focusing on tourism management and conducting a graduation project on sexual harassment in the workplace within tourism enterprises in Istanbul.