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Mehreen Aziz

@mehreenaziz

Dedicated call center professional with strong communication skills.

United Kingdom
Message

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for professional growth.

I am a hardworking and organized individual who thrives in pressurized situations while maintaining enthusiasm. My experience in call centers has equipped me with strong communication skills and attention to detail. I am passionate about providing the best customer service and take pride in my ability to remain patient and calm in busy environments.

Throughout my career, I have developed effective teamwork abilities and a solution-based approach to challenges. My roles have included handling complex inquiries, booking appointments for Covid-19 vaccinations, and providing empathetic support to callers. I am committed to continuous learning and development to enhance my career further.

Experience

Work history, roles, and key accomplishments

MO

Call Operator

Morrisons

Jan 2019 - Jan 2019 (0 months)

Managed multiple complex customer inquiries and complaints, meticulously logging all interactions. Successfully met tight deadlines and adhered to Key Performance Indicators (KPIs) while fostering positive customer relationships.

Education

Degrees, certifications, and relevant coursework

Mehreen hasn't added their education

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Tech stack

Software and tools used professionally

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Mehreen Aziz - 119 Call Handler - HGS | Himalayas