At Bayland Technologies, I provide phone and remote technical support to healthcare and business clients, keeping communication clear throughout each request.
I coordinate client needs across technical, sales, and customer-service teams, following up on requests and helping resolve issues.
I support day-to-day sales and service operations using Zendesk, Asana, Copper, and Shopify, while keeping records and workflow tracking organized.
At Central Market (HEB) Grocery Store, I deliver customer service in a high-volume environment and train new team members on service expectations, procedures, and food-safety standards.
