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Mehmet Guler

@mehmetguler

Endpoint & Virtual Desktop Engineer at Jesse Brown VA Medical Center, deploying secure endpoints for clinical and administrative teams.

United States

Message

At Jesse Brown VA Medical Center, I deploy and configure endpoint devices for clinical and administrative staff, ensuring they meet VA configuration standards and security baselines. I also validate Citrix and Azure Virtual Desktop access and troubleshoot performance and connectivity with ControlUp and Wireshark.

At Avaso Tech, I led a Microsoft 365 migration involving Exchange Online, SharePoint, and OneDrive, and configured MFA and Conditional Access Policies. Across healthcare, financial services, payments, and manufacturing environments, I’ve supported endpoint deployment, identity security, and virtual desktop access.

Experience

Work history, roles, and key accomplishments

Current

Sr. IT Field Deployment Technician

Current

Jesse Brown VA Medical Center

Mar 2026 - Present (7 months)

Delivered on-site enterprise endpoint deployments, imaging and configuring devices to meet VA standards. Coordinated hardware refreshes and validated Citrix and AVD connectivity for clinical staff.

Citrix Azure Virtual Desktop Microsoft Intune Active Directory Group Policy ServiceNow ControlUp Wireshark Windows Performance Monitor DNS DHCP TCP IP VPN Application Packaging Patching Configuration Management

Service Desk IT Specialist & Technician Engineer

Sensient Technologies Corporation

Mar 2025 - Mar 2026 (1 year)

Administered Active Directory accounts, security groups, and Group Policy Objects. Resolved JDE Oracle ERP and Microsoft 365 issues, and provided remote support via TeamViewer.

Active Directory Group Policy JDE ERP Microsoft 365 Outlook Teams SharePoint Office TeamViewer Print Manager VPN Network Troubleshooting

IT Specialist & Technician Support

Avaso Tech

Jul 2022 - Mar 2025 (2 years 8 months)

Led Microsoft 365 migration, deploying Exchange Online, SharePoint, and OneDrive. Configured MFA and Conditional Access Policies, and provided first-line support via ManageEngine Service Desk.

Microsoft 365 Exchange Online SharePoint One Drive Microsoft Teams MFA Conditional Access ManageEngine Remote Support

IT Desktop Specialist

TransUnion

Jun 2020 - Jul 2022 (2 years 1 month)

Administered Active Directory accounts and security policies in a regulated environment. Supported VPN access for VIP users and provided remote support via TeamViewer.

Active Directory VPN TeamViewer Print Manager Remote Support

IT Administrator

Indiana Math and Science Academy

Jun 2018 - Jun 2020 (2 years)

Standardized desktop environments by designing and enforcing Group Policy Objects. Managed Active Directory users, permissions, and network infrastructure including DNS, DHCP, and TCP/IP.

Group Policy Active Directory DNS DHCP TCP IP Network Infrastructure IT strategy

IT Specialist

NTT DATA Payment Services

Sep 2015 - Jun 2018 (2 years 9 months)

Managed user service requests, access rights, and software installations, resolving incidents within SLA. Led operational meetings and implemented risk management and vendor oversight.

Service Desk SLA Management Incident Management Risk Management Vendor Management Training