Mehala Thandayuthapani

Founded and directed end-to-end operations of a café and restaurant, optimizing processes, managing budgets, and ensuring compliance with food safety standards to drive repeat business and profitability.

Owned and managed an ice cream café, overseeing day-to-day operations, customer service, staff recruitment and training, and local marketing to build customer retention.

Established a fusion restaurant concept and managed full operational lifecycle, improving workflow efficiency, ensuring hygiene compliance, and mentoring a team of 13+ to support business growth.

Supported marketing, sales, and events to increase member engagement, managed customer enquiries and issue resolution, and tracked engagement metrics to improve service delivery.

Coordinated wellness programmes and partnerships, managed client communications and schedules, and maintained strong client relationships to support satisfaction and retention.

Ensured flight food quality and regulatory compliance, maintained audit-ready quality records, and supported supplier coordination to improve operational efficiency.

Performed microbiological challenge testing and validation studies, upheld ISO 17025 laboratory quality systems, and managed data integrity for analytical reporting.

Executed media preparation, sample processing, and laboratory testing under ISO 17025 and SOPs, supporting quality control audits and maintaining aseptic technique.

Master of Science in Molecular Biotechnology from the University of Birmingham, focusing on advanced molecular and biotechnological techniques.

Bachelor of Science in Biotechnology from the University of Madras with foundational training in biological sciences and laboratory techniques.