Asyraf Abdul Hadi
@asyrafabdulhadi
Results-oriented hospitality professional with a passion for customer service.
What I'm looking for
I am a results-oriented hospitality professional with three years of experience in fast-paced restaurant environments. My journey in the hospitality sector has equipped me with the ability to lead teams, optimize shift operations, and ensure compliance with health and safety regulations. I pride myself on delivering exceptional customer service, combining my practical expertise with strong analytical skills gained through my Master's-level education.
Currently, I serve as a Shift Manager at The Malaya Classic, where I foster teamwork among staff, resolve conflicts, and promote a positive work environment. My commitment to excellence is evident in my meticulous approach to inventory management and quality checks, ensuring that we consistently meet brand standards. I am eager to leverage my expertise in hospitality management and team leadership to enhance customer experiences in a challenging supervisory or management role within a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Shift Manager
The Malaya Classic
Sep 2024 - Present (9 months)
As a Shift Manager, I fostered teamwork among staff, resolved conflicts, and promoted a positive work environment. I ensured compliance with health and safety regulations, conducted shift reports, and initiated cross-departmental projects to enhance restaurant performance.
Waiter
Malaysian Delight
Jun 2021 - Jan 2024 (2 years 7 months)
As a Waiter, I served diverse menu items, ensured timely orders, and improved customer satisfaction. I coordinated with kitchen staff to optimize workflow during peak hours.
Food Runner/Server
Henry Wong Harbone
May 2023 - Jul 2023 (2 months)
In this role, I maintained attention to dietary restrictions, processed orders and payments, and provided exceptional customer service. I also assisted in training new staff members on service protocols.
Senior Chef de Partie
Mrs Chews Chinese Kitchen
Jul 2021 - Apr 2022 (9 months)
I oversaw food preparation, presentation, and portion control, maintaining high standards of quality. I led kitchen operations and implemented quality control measures.
Lead Cashier
Mumbai Grill
Sep 2018 - Jul 2019 (10 months)
As Lead Cashier, I streamlined cash handling processes and optimized procedures to enhance customer satisfaction. I mentored junior staff and coordinated with management for service improvements.
Digital Media Intern
360 Magazine
Sep 2015 - May 2018 (2 years 8 months)
I pioneered digital content strategies and collaborated on multimedia projects to enhance the magazine's online presence. I analyzed metrics to refine content strategy.
City Manager
Kandidate
Jan 2014 - Jan 2015 (1 year)
I performed candidate assessments, managed recruitment processes, and maintained internal and external communications to support managerial decision-making.
Education
Degrees, certifications, and relevant coursework
Birmingham City University
Master of Arts, Musicology
2017 - 2019
Graduated with Distinctions, focusing on the study of music as a scholarly discipline.
University of Wales Trinity Saint David
Bachelor of Science (Honours), Music Technology
2013 - 2015
Graduated with Honors, with Upper Second Class Degree. Specialized in Sound for moving images and Sound in Film.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Asyraf?
You can contact Asyraf and 90k+ other talented remote workers on Himalayas.
Message AsyrafFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
