Asyraf Abdul HadiAH
Open to opportunities

Asyraf Abdul Hadi

@asyrafabdulhadi

Results-oriented hospitality professional with a passion for customer service.

United Kingdom

What I'm looking for

I am looking for a role that challenges me and allows for growth in a supportive environment.

I am a results-oriented hospitality professional with three years of experience in fast-paced restaurant environments. My journey in the hospitality sector has equipped me with the ability to lead teams, optimize shift operations, and ensure compliance with health and safety regulations. I pride myself on delivering exceptional customer service, combining my practical expertise with strong analytical skills gained through my Master's-level education.

Currently, I serve as a Shift Manager at The Malaya Classic, where I foster teamwork among staff, resolve conflicts, and promote a positive work environment. My commitment to excellence is evident in my meticulous approach to inventory management and quality checks, ensuring that we consistently meet brand standards. I am eager to leverage my expertise in hospitality management and team leadership to enhance customer experiences in a challenging supervisory or management role within a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

TC
Current

Shift Manager

The Malaya Classic

Sep 2024 - Present (9 months)

As a Shift Manager, I fostered teamwork among staff, resolved conflicts, and promoted a positive work environment. I ensured compliance with health and safety regulations, conducted shift reports, and initiated cross-departmental projects to enhance restaurant performance.

MD

Waiter

Malaysian Delight

Jun 2021 - Jan 2024 (2 years 7 months)

As a Waiter, I served diverse menu items, ensured timely orders, and improved customer satisfaction. I coordinated with kitchen staff to optimize workflow during peak hours.

HH

Food Runner/Server

Henry Wong Harbone

May 2023 - Jul 2023 (2 months)

In this role, I maintained attention to dietary restrictions, processed orders and payments, and provided exceptional customer service. I also assisted in training new staff members on service protocols.

MK

Senior Chef de Partie

Mrs Chews Chinese Kitchen

Jul 2021 - Apr 2022 (9 months)

I oversaw food preparation, presentation, and portion control, maintaining high standards of quality. I led kitchen operations and implemented quality control measures.

MG

Lead Cashier

Mumbai Grill

Sep 2018 - Jul 2019 (10 months)

As Lead Cashier, I streamlined cash handling processes and optimized procedures to enhance customer satisfaction. I mentored junior staff and coordinated with management for service improvements.

Education

Degrees, certifications, and relevant coursework

Birmingham City University logoBU

Birmingham City University

Master of Arts, Musicology

2017 - 2019

Graduated with Distinctions, focusing on the study of music as a scholarly discipline.

University of Wales Trinity Saint David logoUD

University of Wales Trinity Saint David

Bachelor of Science (Honours), Music Technology

2013 - 2015

Graduated with Honors, with Upper Second Class Degree. Specialized in Sound for moving images and Sound in Film.

Tech stack

Software and tools used professionally

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Asyraf Abdul Hadi - Shift Manager - The Malaya Classic | Himalayas