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Mehak Zahra

@mehakzahra

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Senior Software Engineer at Zing building production LLM agents and RAG systems for secure enterprise workflows.

United States

Message

At Zing, I architect production AI applications that connect conversational interfaces with business data and enterprise APIs. I’ve built LLM agents and reusable RAG pipelines with retrieval, policy-based routing, tool invocation, and human-approval workflows.

I also delivered AI-supported real estate, education, and warehouse platforms, including fulfillment workflows supporting approximately 2,000–3,000 orders daily. Previously, at GlobalTek and Techiﬁcent, I developed cloud-based SaaS backends and APIs; I hold AWS, Google Cloud, and Oracle certifications.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer, AI Platform & Backend Systems

Current

Zing

Jun 2022 - Present (4 years 4 months)

Architected production AI applications using Python, FastAPI, and AWS, connecting conversational interfaces with structured business data and enterprise APIs. Designed LLM agent architectures with retrieval, orchestration, policy-based routing, and human-approval workflows.

Python fastAPI TypeScript AWS LLM Agents RAG Lang Chain LlamaIndex OpenAI Anthropic: Claude Gemini OpenTelemetry Datadog Docker AWS ECS GitHub Actions React NodeJS PostgreSQL Redis Amazon SQS SNS Lambda

Senior Backend Engineer, Cloud Platforms

GlobalTek

Sep 2018 - May 2022 (3 years 8 months)

Delivered multi-tenant SaaS backends using Python, Django, and PostgreSQL, with separate Node.js/Express.js services where appropriate. Built REST APIs with authentication, authorization, and audit logging, and developed cloud-native services on AWS.

Python Django NodeJS ExpressJS PostgreSQL AWS Lambda API Gateway AWS ECS S3 RDS DynamoDB Celery Redis Amazon SQS SNS OAuth OpenID Connect JWT Docker CI CD Pytest Jest

Senior Backend & SaaS Engineer

Techificent

Jun 2017 - Aug 2018 (1 year 2 months)

Developed SaaS applications using Python, Django, Django REST Framework, and PostgreSQL, delivering customer portals, administrative tools, reporting, and workflow automation. Implemented background processing and optimized database schemas.

Python Django Django REST Framework PostgreSQL Celery Redis Docker AWS EC2 S3 RDS RBAC OWASP

Full-Stack Software Engineer

Rubik's Solution

Jun 2016 - May 2017 (11 months)

Built business web applications using Python, Django, JavaScript, AngularJS, and PostgreSQL, delivering customer account management, administrative workflows, and reporting features. Deployed and maintained applications on AWS.