Open to opportunities

meguel michael

@meguelmichael

Message

Dedicated individual with a strong background in sales and engineering.

Antigua and Barbuda

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated, observant, and creative individual who has the drive to see tasks through to the end. My desire for continuous improvement allows me to meet and exceed the expectations of my employer. I have taken on responsible leadership roles both inside and outside of work, enabling me to work effectively under pressure while utilizing my skills to further establish the business I am employed at.

Some of my accomplishments include raising product sales for Translink by almost 10% quarterly, collaborating closely with civil engineers on AutoCAD-related projects, maintaining workforce efficiency at MCKit Engineering, and improving the star rating on TripAdvisor for Stingray City through my track record of providing excellent customer service and resolving customer issues. In my spare time, I lead small groups of my peers in Red Cross missions while acquiring my CPR certification.

Experience

Work history, roles, and key accomplishments

Current

Tour Guide

Current

Stingray City

Jan 2022 - Present (3 years 6 months)

Raised the star rating on TripAdvisor by providing excellent customer service and resolving customer issues. Led tours and ensured visitor satisfaction.

Tripadvisor Management Customer Service Problem Solving Public Speaking TripAdvisor Management

Architect Apprentice / Dry Wall Apprentice

MCKit Engineering

Jan 2021 - Present (4 years 6 months)

Worked closely with the civil engineer on AutoCAD-related tasks. Maintained efficiency in the workforce.

Autocad Civil Engineering Workforce Management

Sales Representative / Delivery Man

Translink Distributors

Jan 2020 - Present (5 years 6 months)

Raised the sales of products by almost 10% a quarter. Managed sales and delivery operations.

Sales Delivery Management Customer Relations Product Promotion Inventory Management

Waiter / Cashier / Bartender

Runway10 & Pier10

Jan 2017 - Present (8 years 6 months)

Provided service as a waiter, cashier, and bartender. Managed customer orders and payments.

Waiting Staff Bartending Customer Service Food And Beverage Service

Cashier / Supervisor

StartSelect Gaming

Jan 2016 - Present (9 years 6 months)

Performed duties as a cashier and supervisor. Oversaw daily operations and managed staff.

Supervisor Retail Operations Customer Service Team Leadership

Education

Degrees, certifications, and relevant coursework

University of the West Indies (UWI)

Certificate of Proficiency, Project Management

Graduated from the University of the West Indies (UWI) with a Certificate of Proficiency in Project Management. This program provided a strong foundation in managing projects effectively.

Antigua & Barbuda International Institute of Technology (ABIIT)

Associate Degree, Architectural Technology

Completed a Continuous Associate Degree in Architectural Technology at the Antigua & Barbuda International Institute of Technology (ABIIT). This program focused on the technical aspects of architectural design and building.

Clare Hall Secondary

High School Diploma, General Studies

Graduated with a High School Diploma from Clare Hall Secondary. This foundational education prepared for further studies and professional development.