Open to opportunities

Ameera Esprit

@ameeraesprit

Message

Friendly, goal-oriented customer service professional with strong communication and multitasking skills.

Antigua and Barbuda

Message

What I'm looking for

I am looking for customer-facing roles in retail or hospitality where I can use my communication, cashiering, and guest-service skills, grow professionally, and support a collaborative team.

I am a goal-oriented customer service professional with hands-on experience in retail, hospitality, and front-desk roles. I bring a friendly, outgoing personality and a strong work ethic, consistently praised as ambitious and disciplined by peers and family.

My background includes cashiering, stock taking, guest check-in/out, and clerical duties across boutiques, hotels, and retail stores. I have experience caring for children through babysitting/daycare roles, demonstrating reliability and patience.

I have earned awards and honors in academics, including recognition in mathematics, human and social biology, and food and nutrition, and I hold MS Office proficiency. I excel at conflict resolution, multitasking, and delivering personable, professional customer interactions.

I seek roles where I can contribute excellent customer service, support team operations, and continue developing my skills in hospitality or retail environments while maintaining high standards of guest and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Clerk

Current

St. James Club & Villas

Jan 2024 - Present (1 year 8 months)

Performed guest check-in/out, answered phones, scheduled appointments and handled clerical duties while following hotel policies in 2024.

Clerical Customer Service

Guest Services / Sales Associate

Weatherills Rekindle Hotel

Jan 2024 - Dec 2025 (1 year 11 months)

Provided guest check-in/out, customer assistance, appointment scheduling and clerical support while escalating issues per policy during 2024–2025.

Check Out Customer Service Scheduling Clerical Support Customer Escalation

Customer Service Representative

River’s by Quintessence Boutique

Jan 2022 - Dec 2023 (1 year 11 months)

Handled cashiering, stock-taking, merchandising and customer assistance, maintaining boutique presentation and improving customer satisfaction during 2022–2023.

Cashiering Merchandising Inventory Control Customer Service Point of Sale Visual Merchandising Communication

Sales Clerk / Customer Service Rep

Laivia Beachwear

Sep 2021 - Oct 2022 (1 year 1 month)

Managed cashiering, stock-taking and customer support to maintain inventory accuracy and enhance retail service from September 2021 to October 2022.

Cashiering Inventory Management Retail Sales Customer Service Stock Taking POS

Cashier

Hi Tea

Aug 2021 - Sep 2021 (1 month)

Served drinks, processed transactions and assisted customers with menu selection during an August–September 2021 short-term role.

Cashiering Customer Service POS Order Taking Communication

Babysitter / Daycare Provider

Private Provider

Provided supervised childcare including feeding, bathing, teaching basics (ABC/counting), and communicating with parents while following schedules and policies.

Childcare Scheduling Communication Basic Education

Sales Associate

Payless Shoe Store

Served customers, supported sales floor operations and maintained product displays to drive purchases and improve customer experience.

Retail Sales Customer Service Visual Merchandising Stocking POS Communication

Education

Degrees, certifications, and relevant coursework

Pares Secondary School

High School Diploma, Secondary Education

Activities and societies: Awarded: Mathematics Awardee; Most Outstanding in Human and Social Biology; Honoree mention Food and Nutrition; Honor Roll (2021)

High School Diploma awarded in 2021 with CXC subjects including Food Nutrition and Health, Information Technology, Human and Social Biology, Social Studies, Spanish, Mathematics, English A, and Chemistry.