At HotelPlanner, I provide remote customer support for travelers with hotel reservations, booking inquiries, changes, and cancellations. I help customers find accommodations that fit their needs, preferences, and budgets, and support sales by recommending travel options.
Previously, I assisted customers remotely at IBEX with account concerns and service issues, and worked in customer-facing hospitality roles at Asia's Cafe and Market Fresh. Across these roles, I handled customer questions, orders, and payments.
