Open to opportunities

The Alpha Foundation User

@thealphafoundationus

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Experienced HR professional with a passion for community development.

Antigua and Barbuda

Message

What I'm looking for

I am looking for a role that values community impact and employee development.

I am an experienced and results-driven professional with a BA in Human Resource Management and over seven years of expertise in the travel and tourism industry. Currently, I serve as the President of the Friendly Society The Alpha Foundation, where I demonstrate strong leadership in community development and organizational management. My extraordinary customer service skills and extensive knowledge of the Antigua and Barbuda Labor Code allow me to excel in my roles.

In my previous position as an HR Administrator at Next International Ltd., I managed employee records with a focus on accuracy and confidentiality. I coordinated recruitment processes, administered payroll and benefits, and ensured compliance with labor laws. My role involved supporting training and development programs to enhance employee performance and preparing detailed HR reports. I have also served as a key liaison, facilitating effective communication between management and employees.

As President of The Alpha Foundation, I provide strategic leadership to advance our mission of fostering social transformation. I spearhead fundraising initiatives, manage partnerships with stakeholders, and oversee impactful community programs. My focus on promoting self-sustainability through local ingenuity and global insights has fostered a culture of collaboration and innovation within the organization.

Experience

Work history, roles, and key accomplishments

Human Resources Administrator

Next International Ltd.

Jan 2024 - Present (1 year 5 months)

As an HR Administrator, I managed employee records, coordinated recruitment processes, and administered payroll and benefits. I ensured compliance with labor laws and company policies, supported training programs, and prepared detailed HR reports.

Human Resources Recruitment Payroll Administration Employee Relations Compliance Microsoft Office BambooHR Jira Zulip

President

The Alpha Foundation

Jan 2023 - Present (2 years 5 months)

As President, I provided strategic leadership to advance the organization's mission of fostering social transformation and community development. I spearheaded fundraising initiatives, coordinated grant funding efforts, and oversaw the execution of various programs.

Fundraising Community Development Stakeholder Management Program Management Innovation

Customer Service Representative

AG Services

Jan 2019 - Present (6 years 5 months)

As a Customer Service Representative, I provided support and assistance with account maintenance and issue resolution. I managed daily team tasks, conducted training sessions for new and existing employees, and led research and development of new projects.

Customer Service Account Management Team Leadership Training Development Communication CRM Dynamics

Tour Guide

Rendezvous Touring Company

Jan 2017 - Present (8 years 5 months)

As an experienced tour guide, I delivered informative and engaging experiences for large and small groups of cruise line guests visiting Antigua. I led excursions including hiking, horseback riding, and historical guided tours both on land and at sea.

Customer Engagement Historical Knowledge Communication Public Speaking Tourism

Education

Degrees, certifications, and relevant coursework

Walden University

Bachelor of Arts, Human Resource Management

Completed a Bachelor of Arts in Human Resource Management. The curriculum focused on core HR principles, including talent acquisition, employee relations, compensation, and organizational development.

University of California

Certificate, Human Resource Analytics

Earned a Certificate in Human Resource Analytics. This program provided specialized knowledge in leveraging data for HR decision-making and improving organizational performance.

University of Minnesota

Certificate, Recruiting, Hiring, and Onboarding Employees

Obtained a Certificate in Recruiting, Hiring, and Onboarding Employees. The program covered best practices for attracting, selecting, and integrating new talent into an organization.