Mark Brown

Selected to participate in a 17-week accelerated program designed to build technical skills in Active Directory, Azure, AI PowerShell, vulnerability mitigation, log event management, and Microsoft security operation analysis. Implemented vulnerability scanning and reviewed 40+ logs using threat intelligence, which ensured confidentiality, availability and integrity for 15 critical systems.

Supported 200+ senior executives at headquarters installation, managing end user devices and tier 2 switches/routers ensuring security and confidentiality of critical communication between 10 installations. Oversaw an encrypted key messaging system implementation for 400 Executives across 2,800 sq mi by leveraging encryption protocols, which safeguarded $1.5B secure communication suite that ensure

Managed workflow for 150 technicians allowing faster response time for over 100k trouble incidents, assigning tasks to different work centers, and fielding over 400k customer inquiries while resolving over 20k incidents. Directed 4 work centers to respond to an electrical fire, reduced downtime by 65% and restored a $3.5B Fiber junction box.

Governed a Public Key Infrastructure (PKI) Program for 10k+ members, ensuring classified crypto key tokens were generated for cleared personnel, as well as generating and managing 4k Organizational Accounts. Managed workflow and review process of 9k classified request forms to be signed by the Information Systems Security Officer (ISSO) to ensure 100% confidentiality.

Managed 10K+ DOD End User Devices, printers, and software providing remediation of vulnerabilities and technical issues across 15 organizations in charge of $4.5B worth of Aircraft. Accelerated the reimage process of 3.6k classified end user devices to minimize downtime, reduced turn over time by 50%.

Currently pursuing a Bachelor of Information Systems, focusing on comprehensive IT knowledge and system management. Expected to graduate in 2026, building a strong foundation in information technology.