Open to opportunities

Meghan Andrews

@meghan-r-andrews

Graphic designer with experience in accessibility, production design, and web content, plus a background in customer service and office support.

United States

Message

What I'm looking for

I am looking for a remote administrative or operations support role that values organization, clear communication, accessibility focus, and opportunities to improve processes and support teams reliably.

I have a background in graphic design and accessibility, with additional experience in customer service, office administration, and operations support.

My strengths include production-level design work (layouts, templates, web content updates), organizing information so it’s easier to use, and supporting teams through clear, reliable systems. I’ve worked in both in-person and remote roles and do best in structured, low-chaos environments.

I’m especially interested in remote roles that involve design support, administrative coordination, or editorial/content assistance, with an emphasis on accessibility and inclusive design.

Experience

Work history, roles, and key accomplishments

Current

Café Ambassador

Current

Capital One

Jan 2025 - Present (1 year 1 month)

Provide personalized customer support for account services and digital tools, manage administrative duties including team scheduling and supply ordering, and created a scheduling template that reduced confusion in weekly schedules.

Customer Service Scheduling Administrative Support Process Improvement Team Coordination Communication

Accessibility Programs Intern

Knowbility

Jan 2023 - Dec 2023 (11 months)

Designed and developed a commemorative webpage for the 25th AIR accessible web design competition and supported accessibility initiatives via research, prospect outreach, and user testing coordination.

Accessibility Best Practices Web Design Research User Testing Outreach Copywriting HTML CSS

Pet Sitter

Rover

Jan 2018 - Dec 2023 (5 years 11 months)

Provided in-home pet care with detailed written updates and photos, building long-term client relationships through reliability and clear communication.

Customer Service Written Communication Reliability Scheduling Client Relationship Management

Office Associate

RVA on Wheels

Jan 2020 - Dec 2022 (2 years 11 months)

Provided storefront customer support, managed bookings and tour reservations, and handled administrative coordination including scheduling and general office tasks.

Customer Service Scheduling Administrative Support File Organization

Receptionist

Kempsville Veterinary Hospital

Jan 2019 - Dec 2020 (1 year 11 months)

Acted as liaison between vets and clients by communicating patient status and managing appointment scheduling and calendars to support clinic operations.

Customer Service Scheduling Administrative Support Communication Record keeping