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Megan Sumpter

@megansumpter

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Dynamic communications professional.

United States

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What I'm looking for

I seek a role that values creativity and collaboration, offering growth opportunities.

I am a dynamic and adaptable professional with a Bachelor of Science in Communications, emphasizing media production. My background includes a strong focus on customer service, marketing, and journalism, allowing me to excel in fast-paced environments. I am recognized for my multilingual skills, enabling me to communicate effectively with diverse audiences.

Throughout my career, I have consistently delivered exceptional results, as demonstrated by my recognition as Employee of the Month at Ross within my first month of employment. My experience spans various roles, including a marketing intern where I created engaging graphics and articles, and a front desk receptionist where I ensured high customer satisfaction. I thrive on collaboration and am committed to fostering positive experiences for both customers and team members.

Experience

Work history, roles, and key accomplishments

Cashier

Ross

Jul 2024 - Jul 2024 (0 months)

Delivered exceptional customer service, greeting and assisting customers in four languages. Processed transactions efficiently using advanced POS systems and maintained an organized storefront.

Customer Service Loss Prevention

Front Desk Receptionist

Staybridge Suites

Apr 2024 - Apr 2024 (0 months)

Provided seamless guest check-in and check-out experiences, managed reservations, and maintained a welcoming atmosphere in the lobby area.

Customer Service Team Collaboration

Freelance Substitute Teacher

ESS.com/Union SD

Jan 2024 - Jan 2024 (0 months)

Delivered engaging lessons across classrooms, adapted to various teaching styles, and supported students in achieving academic goals.

Classroom Management

Sales Associate

Kirkland's Home

Aug 2023 - Nov 2023 (3 months)

Delivered top-notch customer service, ensured shelves were stocked, and collaborated with the team to meet daily sales targets.

Customer Service Inventory Management Team Collaboration Sales Targets

Marketing Intern

R.L. Hudson

Jul 2022 - Aug 2022 (1 month)

Wrote articles and created graphics for marketing campaigns, gaining hands-on experience with data entry and office management tasks.

Content Creation Graphic Design Adobe Illustrator Data Entry Team Collaboration

Faith Section Editor

Threefold Advocate

Aug 2021 - Apr 2022 (8 months)

Oversaw content creation for the Faith section, edited articles for clarity, and coordinated with other editors to meet publication deadlines.

Content Editing Team Coordination Layout Design

Assembly Team Member

R.L. Hudson

May 2021 - Jun 2021 (1 month)

Assembled and inspected components for shipping, maintaining a clean workspace and performing quality assurance checks.

Assembly Quality Assurance Workspace Organization

Team Member

Mazzio's Inc

Jul 2019 - Aug 2019 (1 month)

Greeted customers, processed orders, and contributed to a welcoming dining environment through excellent service.

Customer Service Order Processing Multitasking Teamwork

Education

Degrees, certifications, and relevant coursework

John Brown University

Bachelor of Science, Communications

2018 - 2022

Bachelor of Science in Communications with a strong emphasis on media production. Developed skills in customer service, marketing, journalism, and team collaboration, while excelling in fast-paced environments.