Open to opportunities

Elizabeth Ward

@elizabethward

Message

Communications specialist with a strong background in verbal and written communication.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my communication skills in a dynamic environment, where I can contribute to impactful marketing strategies and engage with diverse audiences.

I am a dedicated communications specialist with extensive experience in both verbal and written communication. My journey has equipped me with the skills to resolve issues efficiently while supporting customers across various channels. I pride myself on creating engaging content that resonates with audiences and drives results.

Throughout my career, I have successfully launched and managed multiple cross-channel campaigns, including digital marketing and social media initiatives. My efforts have led to significant improvements in customer acquisition and retention rates, showcasing my ability to leverage data, particularly through tools like Google Analytics, to enhance service and outreach.

As a published writer, I have delivered compelling digital content that covers lifestyle and entertainment, consistently meeting performance benchmarks. My commitment to excellence is reflected in my ability to maintain quick turnaround times under tight deadlines while optimizing articles for SEO and social sharing.

Experience

Work history, roles, and key accomplishments

Current

Art Teacher

Current

NewHaven Elementary

Jan 2024 - Present (1 year 6 months)

Led the development and implementation of comprehensive marketing strategies that resulted in a 20% increase in brand visibility and a 15% growth in sales within the first year. Successfully launched and managed multiple cross-channel campaigns, including digital marketing, social media, and traditional advertising, resulting in improved customer acquisition and retention rates.

Marketing Strategy Sales Growth Digital Marketing Social Media Advertising Customer Acquisition Customer Retention

Features Writer

YourTango/TheList

Jan 2019 - Dec 2023 (4 years 11 months)

Delivered digital content covering lifestyle and entertainment with strong reader engagement. Maintained quick turnaround under tight deadlines, consistently meeting article performance benchmarks.

SEO Google Analytics Content Creation Editing Research Performance Tracking

Health Insurance Advisor

Molina Healthcare

Jan 2023 - Present (2 years 6 months)

Provided empathetic, clear customer service over the phone and digital platforms. Explained complex insurance benefits and guided new members through onboarding with attention to detail and brand professionalism.

Customer Service Benefits Onboarding Communication Problem Solving Attention To Detail Brand Professionalism

Education

Degrees, certifications, and relevant coursework

University of the Cumberlands

Master of Arts in Art Education, Art Education

Pursued a Master of Arts in Art Education with a focus on P-12 teaching. Developed advanced pedagogical skills and knowledge in art education.

University of Louisville

Bachelor of Communication, Communication

Grade: 3.8

Completed a Bachelor of Communication, focusing on various aspects of communication theory and practice. Achieved a strong academic record with a GPA of 3.8.