Bria McWoods
@briamcwoods
Meticulous communications specialist with over 6 years of experience
What I'm looking for
As a seasoned communications specialist with a strong background in customer support, sales, and marketing, I bring a unique blend of skills and expertise to the table. With over 6 years of experience in fast-paced corporate retail environments, I have honed my abilities in generating sales, managing store and wholesale communications, and building strong client relationships. My strengths lie in organization, time management, collaboration, and problem-solving, allowing me to consistently meet performance objectives.
Throughout my career, I have demonstrated exceptional customer service skills, prioritizing deadlines, and managing multiple tasks simultaneously. My experience in sales operations, order management, and consumer call centers has given me a comprehensive understanding of the importance of effective communication and relationship-building. I am now looking to pivot my career back to marketing roles focused on content publishing, digital media, and branding, where I can leverage my skills and passion to drive business growth.
With a strong educational foundation in Communications from the University of Missouri – Columbia, I am confident in my ability to adapt to new challenges and contribute to a dynamic team. I am a self-motivated individual with excellent communication skills, both written and verbal, and thrive in environments that require attention to detail, teamwork, and collaboration.
Experience
Work history, roles, and key accomplishments
Sales Operations Assistant, International
Caleres
Sep 2022 - Aug 2023 (11 months)
Generated multiple shipping reports daily, managed order entry, and communicated with partners, factories, and brand leads.
Sales Assistant
Caleres
Jul 2022 - Sep 2022 (2 months)
Managed order entry, inventory levels, reorders, and drop ship details, and provided exceptional service to existing accounts.
Representative, Drop Ship
Caleres
Oct 2020 - Jul 2022 (1 year 9 months)
Maintained strong working relationships with customers and departments, and provided account management by monitoring CRM system.
Representative, Order Management
Caleres
Jan 2020 - Oct 2020 (9 months)
Completed data entry, reviewed reports, and modified contracts to meet daily business goals, and fulfilled hundreds of customer orders daily.
Consumer Call Agent
Caleres
Aug 2018 - Jan 2020 (1 year 5 months)
Managed client correspondence, assessed and vetted all incoming and outgoing calls, and updated client accounts with order notes and communications.
Sales Associate
Synaptic Marketing
May 2018 - Aug 2018 (3 months)
Facilitated sales by scheduling client meetings, providing demonstrations, and closing deals through strategic negotiations.
Production Assistant
Hartbeat Productions
May 2018 - Aug 2018 (3 months)
Completed behind the scenes tasks, coordinated errands, and problem-solved to support successful productions.
Education
Degrees, certifications, and relevant coursework
Bria hasn't added their education
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