Megan Joncas
@meganjoncas
I manage high-volume compliance workflows, safeguarding data accuracy, documentation quality, and regulatory adherence.
United StatesWhat I'm looking for
I'm currently managing high-volume employee and vendor cases at Booz Allen Hamilton, documenting resolutions accurately while handling sensitive HR transactions and compliance-driven updates.
I validate data across Workday HRIS and case-management systems, resolve discrepancies through structured verification, and escalate potential compliance risks with sound judgment.
Previously at OneMain Financial and GEICO, I reviewed identity, credit, policy, and supporting documentation while maintaining audit-ready records and following regulated workflows.
I've also trained new hires on documentation standards, compliance steps, data accuracy, and SOPs. I'm pursuing a Bachelor of Business Administration in Human Resources Management.
Experience
Work history, roles, and key accomplishments
Manage a high-volume queue of employee and vendor cases, documenting findings and resolutions with accuracy. Process sensitive HR transactions and validate data integrity across Workday HRIS and case management systems.
Conducted identity verification, credit review, and document checks aligned with regulatory requirements. Reviewed sensitive financial information to assess eligibility and escalate risk-based concerns.
Delivered and processed mail for 200+ households and businesses daily with strict accuracy and adherence to routing requirements. Managed sensitive government mail and maintained compliance with USPS procedures.
Completed detailed policy reviews, identity confirmation, and compliance checks in accordance with state and federal insurance regulations. Managed a high-volume inbound queue while maintaining accuracy and documentation standards.
Sales Consultant
Verizon Victra
Jan 2015 - Dec 2019 (4 years 11 months)
Provided sales consulting services for Verizon products and services.
Provided customer service support and resolution for client inquiries.
Sales Associate
Eastern Carolina Communications
Jan 2014 - Dec 2015 (1 year 11 months)
Assisted customers with sales and service needs.
Managed shift operations and team performance.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Business Administration, Human Resources Management
Pursuing a Bachelor of Business Administration in Human Resources Management, expected to complete in October 2027.
Roanoke Chowan Community College
GED, General Education
Earned a GED from Roanoke Chowan Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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