Megan Chase
@meganchase
Dedicated professional with extensive experience in customer service and banking.
What I'm looking for
Hello! My name is Megan, and I bring eight years of customer service experience along with three years in business administration. My journey in the financial sector has equipped me with a robust skill set that I am eager to leverage in a financial institution. I pride myself on my strong work ethic and interpersonal skills, which have been pivotal in my roles.
Currently, I serve as an Escrow Assistant at First American Title Company, where I process real estate title transactions and collaborate with various stakeholders to ensure smooth operations. My previous experience as a Loan Department Representative at First National Bank Alaska honed my ability to manage complex loan applications and ensure compliance with federal regulations. I am passionate about contributing to the efficiency and success of my team and the organization as a whole.
Experience
Work history, roles, and key accomplishments
Escrow Assistant
First American Title Company
Sep 2024 - Present (8 months)
Processes real estate title transactions and contacts various parties involved in the process, including buyers, sellers, agents, and lenders. Collaborates with a team of Escrow Officers, Escrow Assistants, and Sales Representatives while managing multiple email inboxes and performing Notary duties.
Loan Department Representative
First National Bank Alaska
Jan 2023 - Present (2 years 4 months)
Processed consumer and commercial loan applications from intake to closing, ensuring compliance with federal banking regulations. Reviewed complex entity documents and credit reports, ordered flood certifications, and preliminary title insurance. Mentored and trained new employees.
Universal Teller
First National Bank Alaska
Feb 2022 - Present (3 years 3 months)
Accurately processed banking transactions including check cashing, deposits, and withdrawals, while maintaining and balancing cash and coin supplies. Provided strong customer service, identified customer needs, and maintained comprehensive knowledge of banking products and federal banking regulations. Managed and audited the ATM.
Customer Service Associate
Connecting Ties, Inc. dba Second Time Around
Sep 2018 - Present (6 years 8 months)
Conducted cash wrap transactions, balanced cash drawers, and managed petty cash, performing all closing procedures. Provided friendly customer service in a retail setting. Sorted, cleaned, priced, and displayed donated merchandise.
Deckhand/Cruise Attendant
Stan Stephens Wildlife and Glacier Cruises
May 2017 - Present (8 years)
Welcomed and seated over 120 passengers, educating them on boating safety, geography, history, and wildlife. Prepared meals in accordance with food service guidelines. Maintained CPR certification and working knowledge of U.S. Coast Guard law.
Education
Degrees, certifications, and relevant coursework
University of Alaska – Prince William Sound College
Associate of Arts, General Studies
Completed an Associate of Arts degree at the University of Alaska – Prince William Sound College. This program provided a foundational education across various disciplines.
University of Alaska – Prince William Sound College
Occupational Endorsement, Millwright
Obtained an Occupational Endorsement in Millwright from the University of Alaska – Prince William Sound College. This certification focused on specialized technical skills relevant to the millwright trade.
Availability
Location
Authorized to work in
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