Megan ChaseMC
Open to opportunities

Megan Chase

@meganchase

Dedicated professional with extensive experience in customer service and banking.

United States

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities in the financial sector.

Hello! My name is Megan, and I bring eight years of customer service experience along with three years in business administration. My journey in the financial sector has equipped me with a robust skill set that I am eager to leverage in a financial institution. I pride myself on my strong work ethic and interpersonal skills, which have been pivotal in my roles.

Currently, I serve as an Escrow Assistant at First American Title Company, where I process real estate title transactions and collaborate with various stakeholders to ensure smooth operations. My previous experience as a Loan Department Representative at First National Bank Alaska honed my ability to manage complex loan applications and ensure compliance with federal regulations. I am passionate about contributing to the efficiency and success of my team and the organization as a whole.

Experience

Work history, roles, and key accomplishments

FC
Current

Escrow Assistant

First American Title Company

Sep 2024 - Present (8 months)

Processes real estate title transactions and contacts various parties involved in the process, including buyers, sellers, agents, and lenders. Collaborates with a team of Escrow Officers, Escrow Assistants, and Sales Representatives while managing multiple email inboxes and performing Notary duties.

FA

Loan Department Representative

First National Bank Alaska

Jan 2023 - Present (2 years 4 months)

Processed consumer and commercial loan applications from intake to closing, ensuring compliance with federal banking regulations. Reviewed complex entity documents and credit reports, ordered flood certifications, and preliminary title insurance. Mentored and trained new employees.

FA

Universal Teller

First National Bank Alaska

Feb 2022 - Present (3 years 3 months)

Accurately processed banking transactions including check cashing, deposits, and withdrawals, while maintaining and balancing cash and coin supplies. Provided strong customer service, identified customer needs, and maintained comprehensive knowledge of banking products and federal banking regulations. Managed and audited the ATM.

CA

Customer Service Associate

Connecting Ties, Inc. dba Second Time Around

Sep 2018 - Present (6 years 8 months)

Conducted cash wrap transactions, balanced cash drawers, and managed petty cash, performing all closing procedures. Provided friendly customer service in a retail setting. Sorted, cleaned, priced, and displayed donated merchandise.

SC

Deckhand/Cruise Attendant

Stan Stephens Wildlife and Glacier Cruises

May 2017 - Present (8 years)

Welcomed and seated over 120 passengers, educating them on boating safety, geography, history, and wildlife. Prepared meals in accordance with food service guidelines. Maintained CPR certification and working knowledge of U.S. Coast Guard law.

Education

Degrees, certifications, and relevant coursework

University of Alaska – Prince William Sound College logoUC

University of Alaska – Prince William Sound College

Associate of Arts, General Studies

Completed an Associate of Arts degree at the University of Alaska – Prince William Sound College. This program provided a foundational education across various disciplines.

University of Alaska – Prince William Sound College logoUC

University of Alaska – Prince William Sound College

Occupational Endorsement, Millwright

Obtained an Occupational Endorsement in Millwright from the University of Alaska – Prince William Sound College. This certification focused on specialized technical skills relevant to the millwright trade.

Tech stack

Software and tools used professionally

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Megan Chase - Escrow Assistant - First American Title Company | Himalayas