At Spencer Savings Bank, I processed high-volume property tax and insurance payments as a Loan Escrow Administrator. I resolved escrow discrepancies through communication with customers and internal teams.
I maintained detailed financial records to support compliance, audits, and accurate payment tracking.
As a Floating Financial Service Representative II at Spencer Savings Bank, I processed daily deposits, transfers, and loan payments across multiple branches. I assisted customers with account issues and investigated and corrected transaction discrepancies.
Earlier, as a Cashier / Cash Office Associate at K-Mart, I balanced and verified cashier drawers, prepared cash for the next day's operations, and assisted customers with payments and refunds.
