Cynthia Hale
@cynthiahale
Customer service professional handling payments, title work, and daily cash balancing.
What I'm looking for
I’ve built a career in customer-facing roles where accuracy, professionalism, and follow-through matter most. In title and lending settings, I greet customers, take payments, process title work, make collection calls daily, complete daily reports, and balance the cash drawer.
Before that, I strengthened my foundation through teller positions and customer service leadership—handling deposits, withdrawals, cashier checks, money orders, loan payments, and new account compliance, while also assisting with training and front-end operations. I’m now applying that same customer-service discipline to credit and account support, including credit granting, managing accounts, and collecting delinquent balances.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
MidAmerican Title Loans
Jul 2024 - Present (1 year 10 months)
Greet customers, process title loans and title work, and handle payments. Make daily collection calls and complete daily reports while balancing the cash drawer.
Teller
Peoples Community Bank
Jun 2023 - Nov 2023 (5 months)
Performed standard teller transactions including check cashing, deposits, withdrawals, cashier checks, money orders, and loan payments. Completed drawer balancing and supported new account compliance.
Teller
Great Southern Bank
Feb 2022 - Mar 2023 (1 year 1 month)
Processed standard teller transactions including check cashing, deposits, withdrawals, cashier checks, money orders, and loan payments. Handled cash drawer balancing and ensured smooth front-line customer service.
Customer Service Desk Associate
Price Cutter
May 2018 - Dec 2021 (3 years 7 months)
Oversaw front-end operations and assisted cashiers with training and daily duties. Issued money orders and provided Western Union services to customers.
Administrative Temp Jobs
Penmac Employment Services
Sep 2015 - Feb 2018 (2 years 5 months)
Completed a variety of temporary administrative roles across multiple companies, including customer service, administrative assistant support, and data entry. Supported daily customer-facing and clerical needs in fast-paced settings.
Commercial Credit Account Manager
O'Reilly Auto Parts
Jun 2012 - Oct 2014 (2 years 4 months)
Managed the credit-granting process for commercial accounts throughout the United States. Oversaw accounts and collected delinquent balances.
Temporary Teller
Southwest Missouri Credit Union
Jul 2011 - Sep 2011 (2 months)
Provided temporary teller support, handling standard teller duties including opening and closing accounts. Took loan applications while maintaining routine transaction accuracy.
Sales Representative (Title)
GreatAmerican Title
Jan 2010 - Apr 2010 (3 months)
Performed B2B sales for title policy insurance and escrow services to lenders and realtors. Managed relationships and helped drive new business within the title and escrow market.
Vacation Ownership Sales
Wyndham Worldwide
Jul 2009 - Sep 2009 (2 months)
Sold vacation ownership to consumers on a national basis. Upgraded existing owners and converted RCI-only memberships to a Wyndham points-based system.
Account Sales and Management
CSC Credit Services
May 1990 - Jun 2008 (18 years 1 month)
Sold credit bureau products and services across southwest Missouri and northern Arkansas. Managed account relationships to support ongoing sales and service needs.
Education
Degrees, certifications, and relevant coursework
Cynthia hasn't added their education
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