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Megan Cartier

@megancartier

Dedicated professional with strong customer service and organizational skills.

United States
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in the sports and wellness industry.

My name is Megan Cartier, and I am a dedicated professional with a Bachelor of Science in Kinesiology from the University of Minnesota - Twin Cities. Currently, I am pursuing a Master's in Sport Management/Administration through an online program at the University of Concordia - St. Paul. My educational background has equipped me with a solid foundation in both the physical and administrative aspects of sports and wellness.

In my current role as a Front Desk Associate at Massage Envy, I excel in creating a welcoming environment for guests, managing phone systems, and driving sales through memberships and products. My previous experience as a Race Timer at Wild Mountain honed my communication and organizational skills, ensuring the safety and accuracy of race events. Additionally, my time as a Senior Deckhand at Taylor's Falls Scenic Boat Tours allowed me to develop my customer service skills further while presenting to large groups and fostering a family-friendly atmosphere.

Experience

Work history, roles, and key accomplishments

ME
Current

Front Desk Associate

Massage Envy

Jun 2024 - Present (1 year)

Welcomed guests as they entered the clinic, managed phone systems, and efficiently directed calls to ensure smooth operations. Successfully sold memberships and products to increase clientele and franchise growth.

WM

Race Timer

Wild Mountain

Dec 2020 - Mar 2024 (3 years 3 months)

Effectively communicated with remote coworkers to gather and confirm racers' bib numbers, ensuring racer safety and precise timing. Managed and organized detailed race files for each event, collaborating with coaches to verify data accuracy. Led the setup of race arenas by positioning timing devices, fences, and finish line flags.

TT

Senior Deckhand

Taylor's Falls Scenic Boat Tours

May 2017 - Aug 2022 (5 years 3 months)

Followed protocols to ensure the safe opening and closing of the boat each day, overseeing employee contributions to the process. Promoted a family-feel environment by greeting customers and offering assistance. Presented to groups of 50+ guests per shift, reviewing the history of the St. Croix River and local areas.

Education

Degrees, certifications, and relevant coursework

UP

University of Concordia - St. Paul

Master of Sport Management/Administration, Sport Management/Administration

Currently pursuing a Master's degree in Sport Management/Administration through a part-time online program. Developing advanced skills in sports administration and management.

UC

University of Minnesota - Twin Cities

Bachelor of Science, Kinesiology

Studied Kinesiology at the University of Minnesota - Twin Cities. Gained foundational knowledge in human movement and health sciences.

Tech stack

Software and tools used professionally

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Megan Cartier - Front Desk Associate - Massage Envy | Himalayas