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Patricia Padilla

@patriciapadilla

I am a dedicated guest services professional delivering empathetic customer care and efficient front-desk operations.

United States
Message

What I'm looking for

I am seeking a front-desk or guest services role in hospitality where I can apply empathetic customer care, strong organization, and problem-solving to improve guest satisfaction and grow into operations responsibilities.

I am a dedicated and empathetic service professional with multi-year experience delivering high-quality customer interactions and operational support. I prioritize clear communication, proactive problem-solving, and a calm approach under pressure.

At a major event venue, I developed and implemented service initiatives that decreased wait times and improved customer satisfaction during high-volume events. I consistently resolved product and service concerns to help retain customers and support sales goals.

In my current caregiver role I provide social and emotional support, manage daily living tasks, coordinate transportation, and assist with personal care, demonstrating discretion, reliability, and strong time-management. I bring compassion and attention to detail to every client and guest interaction.

I hold multiple associate degrees and am pursuing further study in recreation and tourism management, and I am eager to apply my transferable skills to a front-desk or guest services role where I can contribute to excellent guest experiences and operational efficiency.

Experience

Work history, roles, and key accomplishments

ML
Current

Caregiver/Senior Companion

Multi Care Services LLC

Dec 2018 - Present (6 years 11 months)

Provide ongoing social, emotional, and personal care support, managing daily activities, meal preparation, medication reminders, transportation, and light housekeeping to promote client independence. Demonstrate empathy, reliability, and strong time management across recurring client engagements.

Education

Degrees, certifications, and relevant coursework

California State University, Northridge logoCN

California State University, Northridge

Associate of Science, Recreation, Tourism, and Management

2020 -

Pursuing an Associate of Science in Recreation, Tourism, and Management at California State University, Northridge since August 2020.

Los Angeles Pierce College logoLC

Los Angeles Pierce College

Associate of Science, Business Administration

2018 - 2020

Completed an Associate of Science in Business Administration at Los Angeles Pierce College from August 2018 to May 2020.

Los Angeles Pierce College logoLC

Los Angeles Pierce College

Associate of Science, Economics

2018 - 2020

Completed an Associate of Science in Economics at Los Angeles Pierce College from August 2018 to May 2020.

Los Angeles Pierce College logoLC

Los Angeles Pierce College

Associate of Arts, Social Behavioral Sciences

2018 - 2020

Completed an Associate of Arts in Social Behavioral Sciences at Los Angeles Pierce College from August 2018 to May 2020.

Tech stack

Software and tools used professionally

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Patricia Padilla - Caregiver/Senior Companion - Multi Care Services LLC | Himalayas