Meera KannanMK
Open to opportunities

Meera Kannan

@meerakannan

Proactive project coordinator with expertise in customer success and HR.

India
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What I'm looking for

I am looking for a role that fosters growth, values customer satisfaction, and encourages collaboration.

I am a proactive and customer-focused professional with over five years of experience in project coordination and customer success. My journey began in the HR domain, where I honed my skills in managing HR duties, customer onboarding, and relationship management. At QPAY-Fintech, I played a pivotal role in optimizing onboarding experiences and ensuring customer satisfaction, which significantly reduced churn through tailored solutions.

Throughout my career, I have successfully led various projects, including the Swachh Andhra Corporation School Project, where I coordinated efforts across 13 districts. My ability to serve as a liaison between school management and technical teams has been instrumental in delivering exceptional support. I am adept at utilizing HR tech tools and CRM platforms to drive business goals and enhance customer experiences, as demonstrated by my achievements in increasing client retention and satisfaction ratings.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kamaraj College of Engineering and Technology logoKT

Kamaraj College of Engineering and Technology

Bachelor of Technology, Biotechnology

2011 - 2015

Played a key role in launching PAL assessment for student application increasing client retention by 98%. Reduced technical problems by optimizing workflows and planning and coordination between two teams.

Tech stack

Software and tools used professionally

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Meera Kannan - HR Manager - QPAY-Fintech | Himalayas