Mecca Singletary
@meccasingletary
Responsible stock and order management professional attentive to details.
What I'm looking for
As a highly accurate and detail-oriented professional, I have honed my skills in recordkeeping, logistics, technical, and customer service areas. With 5 years of experience in Microsoft programs, including Excel, Word, and PowerPoint, I am confident in my ability to contribute to the growth and success of a company while continuously learning and developing my skills.
In my previous roles, I have demonstrated my expertise in inventory management, logistics planning, and customer service. I am proficient in digital recordkeeping and have a strong background in problem-solving, attention to detail, and basic math. I am excited to secure an entry-level position in a clerical role where I can apply my skills and experience to gain hands-on experience and contribute to the company's success.
With a strong passion for delivering an outstanding customer experience, I am a natural investigator with analysis, problem-solving, and troubleshooting skills. I am detailed, organized, and results-oriented, with a strong ability to empathize with customers with varying levels of technical ability.
Experience
Work history, roles, and key accomplishments
Inventory Management Supervisor
Abra Kadabra Hair and Healing
Apr 2023 - Aug 2023 (4 months)
Developed and implemented inventory management procedures to ensure accuracy of stock levels. Conducted regular stock checks, monitored warehouse storage, and coordinated with the purchasing team for supplier orders. Maintained accurate records in the ERP system and contributed to process improvements.
Customer Service Representative
One Touch Direct
Jan 2022 - Feb 2022 (1 month)
Answered customer inquiries and provided accurate information regarding products and services. Resolved complaints, maintained detailed records, and collaborated with other departments to meet customer needs. Provided personalized assistance and support, ensuring a high level of customer satisfaction.
Customer Service Representative
Concentrix
Jan 2020 - Feb 2020 (1 month)
Provided excellent customer service by answering inquiries and resolving complaints. Assisted customers with product selection and technical support, while maintaining detailed records of interactions. Collaborated with IT to resolve technical issues and improve service delivery.
Education
Degrees, certifications, and relevant coursework
Mecca hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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