Jose Gonzalez

Serves as primary point of contact for high-volume drayage shipment, billing, and service-update inquiries, maintaining accurate shipment and billing information across internal systems. Prepares daily operational and financial reports and builds Excel/Google Sheets KPI trackers while coordinating with dispatch, warehouse, and operations to resolve service issues efficiently.

Managed customer accounts and provided administrative support for transportation and logistics operations by entering and maintaining shipment data with high accuracy in SAP, Trinium, and WMS systems. Generated reports and tracked order status, coordinating with internal teams to resolve discrepancies and support timely delivery.

Provided aerospace logistics and clerical support, including SAP-based data entry, inventory tracking, and purchase order validation with accurate inbound/outbound shipment documentation. Performed quality checks on aerospace components for compliance, collaborated across teams to resolve workflow and inventory issues, and contributed to a Kaizen event to improve efficiency.

Managed schedules and daily task coordination, including appointments, while maintaining detailed records and supporting adherence to care plans. Provided dependable support through strong organization, communication, and time management to meet daily needs.

Processed high-volume orders with accuracy, ensuring proper documentation and timely shipment while supporting warehouse picking, packing, and shipping activities. Maintained inventory records, resolved discrepancies using system updates and cycle counts, and ensured compliance with safety and operational procedures.

Verified and processed customer orders while maintaining accurate inventory records for shipping and receiving operations. Coordinated warehouse activities to ensure timely order fulfillment and completed necessary reports for damaged goods resolutions.

Earned a high school diploma in 2007.