Meagan Forbes
@meaganforbes
Highly motivated professional with over 10 years in client-facing roles.
What I'm looking for
I am a highly motivated and adaptable professional with over 10 years of experience in client-facing roles, including real estate administration and restaurant management. My career has been defined by my commitment to excellence in customer service, effective communication, and problem-solving. I have successfully managed diverse teams and customer accounts, ensuring that every interaction contributes to a positive experience and drives organizational success.
In my most recent role as a Sales Representative and Office Administrator at Realty Executives on the Bay Inc., I managed a portfolio of active customer accounts, enhancing customer understanding of real estate transactions through clear communication. My previous experience as an Assistant General Manager at Boston Pizza allowed me to oversee key operational processes, improve service quality, and lead team training initiatives. I thrive in fast-paced environments and am eager to leverage my skills in a new role that prioritizes customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Boston Pizza
Apr 2019 - Present (6 years 1 month)
Oversaw operational processes including inventory management and budgeting. Enhanced customer service by addressing concerns promptly and led team training initiatives to improve service quality.
Sales Representative
Realty Executives on the Bay Inc.
May 2023 - May 2024 (11 months)
Managed a portfolio of customer accounts, ensuring effective communication and timely resolution of inquiries. Coordinated administrative tasks to support office operations and enhanced customer understanding of real estate transactions.
Manager
Boston Pizza
Oct 2017 - Apr 2019 (1 year 6 months)
Directed daily restaurant operations while ensuring compliance with health and safety regulations. Fostered a positive team environment and enhanced customer satisfaction through proactive issue resolution.
Server
Boston Pizza
May 2014 - Oct 2017 (3 years 5 months)
Delivered exceptional service in a fast-paced environment, maintaining accuracy and attention to detail. Resolved customer issues efficiently to ensure a positive dining experience.
Education
Degrees, certifications, and relevant coursework
Humber College
Certificate in Real Estate, Real Estate
2020 - 2022
Completed a Real Estate Program, gaining knowledge in property management, real estate law, and market analysis.
Brock University
Bachelor of Arts, English and Literature
2006 - 2009
Studied English and Literature, focusing on critical analysis, writing skills, and understanding various literary forms and contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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