Krestyl Hitgano
@krestylhitgano
Customer-focused retail supervisor with strong leadership and communication skills.
CanadaWhat I'm looking for
I am a dedicated retail professional with years of experience in customer service and team leadership. My journey began with a strong foundation in management at Domino's Pizza, where I honed my skills in balancing costs and managing operations. This experience paved the way for my roles at Zumiez and Nike, where I successfully led teams to achieve sales goals while ensuring a high level of customer satisfaction.
Throughout my career, I have developed a keen eye for visual merchandising and operational excellence. At Nike, I implemented brand standards and educated my team on visual merchandising fundamentals, which significantly enhanced our store's performance. I thrive in fast-paced environments and am passionate about creating a warm, family-like atmosphere for both customers and team members.
Experience
Work history, roles, and key accomplishments
Retail Supervisor
Nike
Jul 2024 - Oct 2024 (3 months)
As a Retail Supervisor at Nike, I implemented visual merchandising displays, educated the team on merchandising fundamentals, and monitored daily operations to ensure sales goals were met. I also ensured compliance with loss prevention and health and safety measures while delivering high-level customer service.
Store Manager
Zumiez
Dec 2018 - Mar 2024 (5 years 3 months)
As Store Manager at Zumiez, I maximized sales through effective merchandising and staff motivation. I oversaw operations, managed payroll, and led recruitment and training efforts to maintain store profitability and ensure customer satisfaction.
General Manager
Domino's Pizza
May 2016 - Sep 2018 (2 years 4 months)
In my role as General Manager at Domino's Pizza, I balanced variable costs, managed customer orders, and oversaw food preparation and cleanliness. I also created weekly schedules and prepared cleaning lists while checking food and labor reports.
Education
Degrees, certifications, and relevant coursework
Mother Teresa Catholic High School
Ontario Secondary School Diploma, Secondary Education
2012 - 2016
Graduated with Honors and obtained the Ontario Immersion Certificate.
Availability
Location
CanadaAuthorized to work in
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