Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems.
MSLooking for a job
Md Siddique
@mdsiddique
I have 9 years experience in Customer Service .
IndiaWhat I'm looking for
With over 9 years of hands-on experience in customer service, I am a dedicated and customer-focused professional known for delivering exceptional support and building strong client relationships. I specialize in resolving inquiries efficiently, handling complaints with professionalism, and ensuring a positive customer experience across phone, email, and live chat platforms. My background includes working in both B2C and B2B environments, where I’ve consistently met or exceeded performance targets. I’m passionate about helping people, adapting quickly to new systems and processes, and representing companies with integrity and care. I’m now looking to bring my skills and experience to a team that values excellent service and continuous improvement.
Experience
Work history, roles, and key accomplishments
ISCurrent
A Customer Service Representative (CSR) serves as the first point of contact between a company and its customers. Their primary responsibility is to provide support, resolve issues, and ensure a positive customer experience. CSRs handle inquiries, process orders, manage complaints, and offer product or service information through various channels such as phone, email, live chat, or in-person.
Education
Degrees, certifications, and relevant coursework
UCUniversity Of Calcutta
Bachelor Of Commerce, Accounting
2011 - 2014
Grade: 58%
Activities and societies: Debating Attending Lectures & Seminars Participating in Workshops & Webinars Project Work & Presentations
A highly motivated and detail-oriented accounting student graduating with honors, equipped with a strong foundation in financial reporting, cost accounting, taxation, and auditing. Proven academic excellence combined with practical knowledge gained through projects, internships, and coursework. Skilled in using accounting software such as Tally, Excel, and basic ERP systems.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
12k-14k USD
Social media
Job categories
Skills
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