Md Muzaffar Hussain

As a seasoned Business Advisory Analyst with over 8 years of experience, I have developed a unique blend of technical and non-technical skills to drive business decisions and enhance customer satisfaction. My expertise lies in providing creative insights, customer service management, team building, and coaching. With a strong background in support specialist roles, I excel in addressing a wide range of challenges, from solving queries in the production line to retail sales problem-solving.

In my current role as a Business Advisory Analyst at Accenture, I have honed my skills in handling technical and non-technical queries, escalations, and bugs. I am adept at providing quick and effective solutions to complex problems, ensuring seamless customer experiences.

With a passion for continuous learning, I have developed a strong proficiency in technical skills such as Excel, Python, and SQL programming. I am certified in Advanced Excel: Macros/VBA and possess excellent communication skills in languages including Bengali, Hindi, English, and Urdu.