Open to opportunities

Mădălina Cornicioiu

@mdlinacornicioiu

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HR operations specialist delivering multilingual people support and operational excellence.

Romania

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What I'm looking for

I’m looking for a people- and process-focused role where I can own HR operations, onboarding support, and stakeholder communication in a multilingual environment, using strong systems discipline to improve service quality and operational efficiency.

I’m an HR Operations Specialist with international experience supporting employee operations in global organizations. I coordinate onboarding and internal support across departments, keep HR records accurate, and manage employee documentation with clear, stakeholder-friendly communication.

Previously, I supported Sales Operations and client relationship activities, maintaining CRM data and operational reporting to help teams move faster in a high-paced environment. Earlier, I contributed to AI language operations for Alexa by reviewing multilingual voice interactions and language datasets while meeting KPI-driven quality standards.

I bring a people-first, process-minded approach—combining HR operations, cross-functional collaboration, and multilingual support to deliver dependable service. Fluent in English and French, with Spanish proficiency, I enjoy bridging teams and ensuring smooth operations end-to-end.

Experience

Work history, roles, and key accomplishments

Current

HR Operations Specialist

Current

Colt Technology Services

Jan 2022 - Present (4 years 5 months)

Supported HR administrative processes and employee operations in an international corporate environment. Managed employee documentation, coordinated onboarding across departments, and used SAP, Outlook, SharePoint, and Excel to deliver accurate HR support.

HR Operations People Support Onboarding coordination HR Documentation SAP SharePoint Excel Stakeholder Management Cross Functional Collaboration

Sales Operations Associate

BearingPoint

Jan 2021 - Jan 2022 (1 year)

Supported sales operations and client relationship management using CRM platforms. Maintained customer and sales records, prepared operational reporting, and assisted internal teams with documentation and administrative coordination.

Sales Operations CRM Client Relationship Management Operational Reporting Administrative Support Documentation Process Coordination

AI Language Data Associate

Amazon

Jan 2020 - Jan 2021 (1 year)

Contributed to improving Alexa language recognition and AI performance by reviewing multilingual voice interactions and language datasets. Ensured quality standards in KPI-driven workflows with careful analytical attention to detail.

AI Language Operations Quality Assurance Attention To Detail Customer Voice Interaction Review

Customer Support Rep (French)

Wizz Air

Jan 2018 - Jan 2020 (2 years)

Provided customer support for French-speaking customers in a high-volume environment, resolving booking, operational, and travel-related inquiries. Coordinated with internal departments to support passenger experience while maintaining customer satisfaction standards.

Customer Support Multilingual Communication Booking Support Operational Support Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Lucian Blaga University of Sibiu

Master's Degree, French Translation Studies (Traductology)

Activities and societies: Academic scholarship experience: France (Dijon) and Spain (Málaga).

Earned a Master's degree in French Translation Studies (Traductology) from Lucian Blaga University. Completed international academic scholarship experience in France (Dijon) and Spain (Málaga).