Open to opportunities

Cristina C

@cristinac

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Experienced HR professional with expertise in customer service and management.

Romania

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What I'm looking for

I am looking for a role that values collaboration and offers growth opportunities.

I am a dedicated HR professional with extensive experience in customer service and management roles across various industries. My journey began in France, where I honed my skills as an Assistant Manager at Ecole de la Marine de Plaisance, ensuring clients received top-notch service and support. This role laid the foundation for my commitment to excellence in client relations.

Throughout my career, I have taken on diverse roles, including Customer Service Representative and HR Management Analyst, where I successfully managed resource allocation and staffing needs. My time at BearingPoint and Accenture has equipped me with a robust understanding of HR processes, from recruitment to employee relations, enabling me to contribute effectively to organizational success.

Currently, I am focused on enhancing HR service delivery and talent acquisition processes, leveraging my multilingual skills to support teams across France and Morocco. I am passionate about fostering a positive workplace culture and driving initiatives that promote employee engagement and development.

Experience

Work history, roles, and key accomplishments

Current

HR Service Delivery

Current

Accenture Services

Jul 2022 - Present (3 years 4 months)

Managed HR databases and acted as the first point of contact for employee HR requests, ensuring efficient HR processes.

HR Management Database Management Communication Problem Solving Process Improvement

Commercial Correspondent

F Recruitment

May 2019 - Apr 2020 (11 months)

Maintained client relationships and managed recruitment processes, ensuring compliance with labor regulations and effective communication.

Client Relationship Management Recruitment Communication Negotiation Compliance

Training Analyst

Société Générale

Sep 2018 - Apr 2019 (7 months)

Coordinated training sessions and managed logistics for employee training programs, ensuring effective learning experiences.

Logistics Communication Reporting Time Management

HR Management Analyst

BearingPoint

Jan 2018 - Aug 2018 (7 months)

Managed resource activities for HR, including staffing and internal training updates, while collaborating with teams in Paris.

Resource Management Staffing Communication Data Analysis

Customer Service Representative

Conectys

Feb 2017 - Nov 2017 (9 months)

Provided customer support for flight bookings and services, ensuring customer satisfaction and effective communication.

Customer Support Communication Problem Solving Team Collaboration

Guest Editor

Jurnalul24

Feb 2014 - Feb 2014 (0 months)

Contributed articles on sociology, psychology, and history, showcasing personal research and writing skills.

Writing Research Editing Time Management Communication

Assistant Manager

Ecole de la Marine de Plaisance

Mar 2011 - Sep 2011 (6 months)

Assisted in managing client communications and legal paperwork for a nautical vehicle licensing academy. Ensured clients received optimal service and support.

Customer Service Communication Legal Documentation Problem Solving

Education

Degrees, certifications, and relevant coursework

Atelierele Ilbah

Accounting Course, Accounting

2025 -

Currently enrolled in an accounting course to gain expertise in financial management and accounting principles.

onLearn - Software Training

Excel Intermediate Training Course, Information Technology

2023 - 2023

Completed an intermediate training course in Excel, focusing on enhancing spreadsheet skills and data management.

Faculty of Law and Social Sciences

Bachelor's Degree, Law

Studied various aspects of law including Labor Law, Civil and Criminal Law, Administrative Law, Criminology, Constitutional Law and Political Institutions, Sociology of Law, and Intellectual Property Law.