Laura Cojocaru
@lauracojocaru
HR professional fluent in German and English, experienced in payroll, HR operations, and SAP.
What I'm looking for
I am an HR Associate with hands-on experience in end-to-end HR operations, employee support, and process optimization across multinational environments. I communicate fluently in German and English and specialize in improving customer experience and data accuracy.
My recent role at Conduent involved hiring, onboarding, offboarding, leave management, and HR data processing using Workday, SAP, ServiceNow and Aconso. I created ad-hoc documentation and collaborated with HR teams and third parties to maintain accurate personnel records.
Previously I provided back-office customer support for a German airline, handling client inquiries in German and English and streamlining service processes. I also have accounting experience from earlier roles, performing primary accounting up to the balance sheet and supporting audits.
I hold a Bachelor's Degree in Business Administration and am actively expanding my skills with Workday, SAP, and payroll certifications. I am detail-oriented, team-focused, and eager to apply my SAP and HR systems knowledge in a dynamic HR or payroll role.
Experience
Work history, roles, and key accomplishments
HR Associate
Conduent
Aug 2023 - Dec 2024 (1 year 4 months)
Provided end-to-end HR support including hiring, onboarding, offboarding, leave management and personnel records, improving data accuracy and employee self-service adoption.
Customer Support Agent
IGT Services and Technologies
Dec 2021 - Aug 2023 (1 year 8 months)
Delivered back-office customer support for a German airline in German and English, resolving inquiries via email and streamlining processes to improve customer satisfaction.
Accounting Assistant
KB Steuerberatungs Kanzlei
Aug 2019 - Mar 2020 (7 months)
Supported accounting operations including reconciliations and bookkeeping while studying accounting and payroll; served from Aug 2019 until March 2020 before relocating.
Accounting Assistant
Centrul European de Consultanta Financiara
Jul 2007 - May 2009 (1 year 10 months)
Managed primary accounting up to the balance sheet, prepared financial reports, performed reconciliations and supported audits to ensure compliance and accuracy.
Sales Assistant
Stroeck Gastronomievertriebs
Worked as a sales assistant supporting gastronomy distribution operations and customer service during a two-year period while based in Vienna.
Education
Degrees, certifications, and relevant coursework
Workday (Coursera)
Professional Certificate, Workday Systems
2025 -
Completed the 'Workday in Action' series through Coursera; ongoing Workday Basics training.
ADP Learning Academy
Professional Certificate, Payroll
2025 -
Enrolled in the Payroll Specialist Professional Certificate Program to develop payroll processing and compliance skills.
SAP (Coursera)
Professional Certificate, SAP Technology
2025 -
Pursuing the 'SAP Technology Consultant' Professional Certificate to build technical SAP consultancy skills.
Udemy
Certificate, SAP ABAP
2025 -
Taking 'SAP ABAP programming for beginners' to gain foundational ABAP development knowledge.
Galileo Press (self-study)
Self-study, SAP Authorizations
2025 -
Self-study on SAP authorizations based on 'Authorizations in SAP, design and implementation' to understand roles and security.
Bucharest Academy of Economic Studies
Bachelor of Science, Business Administration
2007 - 2010
Completed a Bachelor's Degree in Business Administration covering core business and management subjects from 2007 to 2010.
WIFI Wien
Certificate, Accounting and Payroll
Completed courses in Accounting, Controlling and Payroll while residing in Vienna.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
coursera.orgJob categories
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