In my current remote role as a Customer Support & E-commerce Specialist, I support Etsy, Shopify, and online stores by responding to customer inquiries through email, chat, and online channels.
I assist with orders, product questions, shipping updates, and refunds or returns. I also track shipments and follow up on unresolved cases to support timely issue resolution.
Previously, as a Health Facilitator Officer, I facilitated communication between patients and healthcare providers and supported records and coordination. I also completed an internship at Mobilink Microfinance Bank, Chishtian, supporting administrative tasks and customer-facing activities.
