Open to opportunities

Mbali Ndlovu

@mbalindlovu

Message

Dedicated office clerk and hostess delivering accurate, organized administrative support.

South Africa

Message

What I'm looking for

I seek a people-focused administrative role where I can apply strong organization, client service, and continuous learning to improve office operations.

I am a detail-oriented office clerk and hostess with over three years of hands-on experience in fast-paced office and customer-facing environments, fluent in English, IsiZulu, and IsiNdebele. I consistently deliver accurate data entry, organized filing systems, appointment coordination, and strong customer service while supporting property transactions, front-desk operations, and hospitality tasks.

My background includes real estate administration, hotel reception, and front-of-house roles where I handled bookings, payments, client communications, and compliance with procedures. I pursue continuous learning—completing short courses in digital and social media marketing and food safety, and currently enrolled in TEFL and cybersecurity—to expand my contributions to administrative efficiency and guest/client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Hostess / Sales Ambassador

Current

Moo Moo Steakhouse

Jan 2023 - Present (2 years 9 months)

Welcomed guests, managed seating and front-of-house flow, assisted with customer orders and POS payments, and supported sales and product knowledge to enhance guest experience.

Guest Seating Customer Service POS Operation Multitasking Time Management Product Knowledge Communication Teamwork

Office Clerk/Hostess

LTB Properties

Jan 2020 - Jan 2022 (2 years)

Provided administrative support for property transactions, maintained and updated property listings and client databases, and coordinated appointments and viewings to ensure timely closings and compliance with office procedures.

Data Entry Record keeping document preparation Invoicing Customer Service

Front Desk Receptionist

Gallagher Hotel

Jan 2018 - Jan 2019 (1 year)

Managed guest check-ins, reservations and front-desk communications, processed payments and daily cash-ups, and maintained accurate guest records to support smooth hotel operations.

Reserving Cash Handling POS Customer Service Record keeping

Education

Degrees, certifications, and relevant coursework

Allison College

Short Courses, Marketing / Professional Development

2022 -

Activities and societies: Digital Marketing Short Course; Product Marketing Short Course; Social Media Marketing Short Course; Food Safety Practices and Procedures; TEFL (currently enrolled); Cyber Security (currently enrolled)

Enrolled in short courses including Digital Marketing, Product Marketing, and Social Media Marketing; ongoing professional development.