Open to opportunities

thobeka buso

@thobekabuso

I am an experienced administrative professional specializing in office management, executive support, and client relations.

South Africa

Message

What I'm looking for

I seek an administrative/secretarial role where I can apply office management, executive support and client-relations skills in a team-focused environment with room for professional growth.

I am an experienced secretary and administrator with qualifications in Public Management and Office Administration. I served as Provincial Secretary at AVBOB Mutual Society (Jan 2020–Mar 2022) and Receptionist/Administrative Assistant at Ithalomso Projects (Feb 2016–Mar 2019), building strong executive support and office management skills.

I manage schedules, travel itineraries, attendance registers, client follow-ups and compile weekly and monthly production reports. I also handled front-desk operations, logistics for trainings and workshops, basic bookkeeping, tender submissions and minute-taking to support smooth operations.

I was a top-achieving business studies student and bring strong organizational, communication and decision-making abilities. I am seeking administrative roles where I can contribute reliable office management and client-focused support.

Experience

Work history, roles, and key accomplishments

Provincial Secretary

AVBOB Mutual Society

Jan 2020 - Mar 2022 (2 years 2 months)

Managed provincial office administration, coordinating travel, schedules, conferences and attendance registers; conducted NPS client follow-ups after funerals and compiled weekly and monthly production reports.

Office Administration Client Relations Reporting Minute Taking Database Management Communication

Receptionist/Administrative Assistant

Ithalomso Projects Pty Ltd

Feb 2016 - Mar 2019 (3 years 1 month)

Provided front-desk and administrative support to the General Manager, handled incoming/outgoing mail, managed reception area and telephone calls, and organized logistics for trainings, meetings and workshops.

Office Administration Minute Taking Customer Service

Duty Manager

Nandos Restaurant

Mar 2008 - May 2011 (3 years 2 months)

Coordinated front- and back-of-house restaurant operations, supervised shifts and staff performance, resolved customer complaints and performed stock-taking and monthly GP counts to monitor profit.

Operations Management Customer Service Staff Supervision Shift Scheduling Inventory Management

Hostess

Grand West Casino

Dec 2006 - Jan 2008 (1 year 1 month)

Greeted and seated guests, managed dining flow and waitlists, informed guests of promotions and coordinated smooth handoffs to service staff while handling special guest requests and incoming calls.

Seating Management Customer Service

Education

Degrees, certifications, and relevant coursework

Northlink College

N4 Certificate in Public Management, Public Management

2017 -

Completed an N4 Certificate in Public Management at Northlink College from Jan 2017 to Jul 2017.

False Bay College

NQF Level 4 Certificate in Office Administration, Office Administration

2012 - 2014

Activities and societies: Top Achiever Student in Business Studies

Completed an NQF Level 4 Certificate in Office Administration at False Bay College from Jan 2012 to Dec 2014 and was recognized as a Top Achiever in Business Studies.