At World of Rustic Expressions, I coordinate daily e-commerce, sales, production, logistics, and customer-service operations for a furniture manufacturer serving customers across the United States. I manage Shopify store operations, including product setup, catalog updates, pricing, promotions, and order accuracy.
I also manage Etsy operations, customer communication, post-sale support, disputes, inventory visibility, and LTL freight coordination. I use GoHighLevel, Odoo, QuickBooks, Excel, and business databases for lead tracking, reporting, and follow-up.
At Diario Envios, I optimized the company web platform and supported order management, inventory accuracy, and daily e-commerce operations. At Bordertoys, I managed a Shopify store for auctions and collectibles and helped improve consistency through standardized processes.
On an independent project for Border Tools, I build and manage a WordPress/WooCommerce store, supporting product imports, hosting, payments, shipping setup, and ongoing improvements. I’ve also designed AI-assisted workflows for customer-service follow-up and supported POS, production-tracking, and operational-control system projects.
