Open to opportunities

Mayowa Adewunmi

@mayowaadewunmi

Message

IT specialist with expertise in Microsoft 365 and cloud solutions.

Austria

Message

What I'm looking for

I am seeking a role that offers opportunities for growth, collaboration, and innovation in IT.

I am an IT specialist with extensive experience in managing and supporting Microsoft 365 services and applications. My journey in technology began with a B.Sc. in Computer Science, and since then, I have honed my skills in various IT roles, including IT System Specialist and Technician. I am passionate about leveraging technology to enhance productivity and streamline operations.

Throughout my career, I have successfully implemented automated workflows, managed user accounts, and ensured compliance with security policies. My experience includes working with diverse teams to troubleshoot issues, provide support, and maintain documentation. I thrive in dynamic environments and am committed to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

IT System Specialist

ABW Technik GmbH

Mar 2024 - Jul 2024 (4 months)

Managed Microsoft 365 services, user accounts, and security settings. Developed automated workflows with Power Automate and supported Mac devices using Jamf and Intune. Integrated Azure Active Directory for identity management and maintained SharePoint sites for collaboration.

Power Automate Jamf Intune Azure Active Directory SharePoint Group Policies Data Loss Prevention

IT System Specialist / Lab Specialist

Philips Domestic Appliances

Feb 2023 - Dec 2023 (10 months)

Provided onsite support and troubleshooting for R&D and Lab staff. Managed Azure AD for identity and access management and supported Microsoft 365 users. Participated in critical incident management and ensured minimal disruption during device installations.

ServiceNow Azure Active Directory Troubleshooting Incident Management Installation Mobile Device Management Multi Factor Authentication Support

Technician, Corporate IT Helpdesk

MED-EL Elektromedizinische Geräte GmbH

Apr 2022 - Feb 2023 (10 months)

Resolved IT tickets using the 4ME system and provided remote support for employees. Set up workstations and installed software, while supporting Microsoft 365 and Azure AD functionalities. Conducted troubleshooting and maintenance of IT equipment.

4ME Ticketing System Azure Active Directory SQL Server Troubleshooting Maintenance

IT Support Specialist

DXC Technology Austria GmbH

Dec 2020 - Apr 2022 (1 year 4 months)

Supported employees through the Jira ticket system, managed onboarding/offboarding, and installed software and hardware. Deployed Windows OS via SCCM and provided ongoing maintenance for servers and network equipment.

Jira Onboarding SCCM Support IT System Evaluation

Education

Degrees, certifications, and relevant coursework

University of Klagenfurt

Bachelor of Science, Computer Science

2009 - 2015

Completed a Bachelor of Science in Computer Science, focusing on software development, systems analysis, and computer networks. Gained practical experience through various projects and coursework that emphasized problem-solving and analytical skills.