I am a seasoned banker with over 7 years of experience in the industry, specializing in operations and banking management. Throughout my career, I have demonstrated a proven ability to effectively manage and develop teams, identify and mitigate risk, and streamline processes. I am seeking a role in a growing organization where I can utilize my skills and contribute to the success of the company.
As a Bank Operations Officer, I ensured that the day-to-day operations of the bank ran smoothly. I worked closely with other members of the bank's staff to ensure that deposits were properly accounted for, checks were cleared and processed in a timely manner, and other tasks related to running a financial institution were completed as expected. I have a strong track record of achieving and exceeding set targets for new opened accounts and average funding balances, focusing on customer acquisition and retention. I am also experienced in implementing strategies to drive the sale of banking products, consistently achieving monthly sales targets.
I have developed and maintained daily operations procedures to enhance overall efficiency within the branch. I ensured strict adherence to KYC & AML processes during the onboarding of new business, while consistently meeting acceptable turnaround time (TAT) standards. Additionally, I enforced compliance with operational, security, and control processes to mitigate risks, prevent fraud, and safeguard the bank and customer assets. I have generated timely and accurate branch performance reports, providing insights and recommendations for continuous improvement. I have also collaborated with cross-functional teams to streamline processes, resolve issues, and enhance overall operational effectiveness.
