Mayank Dubey
@mayankdubey
Product Operations Team Lead turning user research and data into measurable product growth.
IndiaWhat I'm looking for
I’m a Product Operations Team Lead with 2+ years of experience running the weekly operating rhythm for TAP Buddy, a WhatsApp-based adaptive learning platform serving 250,000+ students across 5 languages and 32 curriculum levels. I lead user research with 100+ students, write PRDs and user stories for 20+ conversational UX flows, and execute A/B experiments that delivered a 20% engagement lift and a 40% increase in submissions.
I also build the operational and data systems that make releases reliable and scalable—creating data validation pipelines for 550,000+ records, automating curriculum data prep (94% time reduction), and sustaining a 95%+ error-free release rate across weekly batches. I coordinate across 7+ cross-functional teams, manage and mentor 5+ interns, and I’m now seeking an Associate Product Manager role to own product problems end-to-end.
Experience
Work history, roles, and key accomplishments
Product Operations Team Lead
The Apprentice Project (TAP)
Aug 2024 - Present (2 years)
Led the weekly operating rhythm for TAP Buddy, a WhatsApp-based adaptive learning platform, mentoring 5+ interns while coordinating QA and sign-off across weekly releases. Improved engagement (20%) and submissions (40%) via A/B testing, and built SQL/BigQuery and automation pipelines that reduced prep time by 94% while maintaining 95%+ error-free releases.
Chapter Head Intern
Medhavi Association
Apr 2022 - Mar 2023 (11 months)
Built backend operational systems for attendance tracking, invoice processing, reimbursement management, and reporting using structured spreadsheets. Led alumni engagement initiatives, improving attendee satisfaction by 20% and active participation by 15%, and created SOPs adopted by other city chapters that reduced administrative overhead by 30%.
Education
Degrees, certifications, and relevant coursework
Amity University Online
Master of Computer Applications (MCA), Machine Learning & AI
2023 - 2025
Pursuing a Master of Computer Applications (MCA) with a Machine Learning & AI specialization at Amity University Online.
Mahatma Gandhi Kashi Vidyapith
Bachelor of Commerce (B.Com), Commerce
2020 - 2023
Completed a Bachelor of Commerce (B.Com) at Mahatma Gandhi Kashi Vidyapith.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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