maya delgado

I run the day-to-day operations of a law office specializing in debt consolidation and financial services, with a primary focus on the negotiation department. I collaborate with senior management to review monthly reports, monitor account performance, and help ensure company fees are accurately collected.

I manage and maintain company systems and software, including Microsoft Excel and Word, QuickBooks, y-Tel, Xactus, and FileZilla, as well as administrative platforms like Google Voice and Google Reviews. I also supervise office phone systems to keep communication effective between in-office staff, remote employees, clients, creditors, and partner attorneys.

I’ve built strong team capabilities by coordinating onboarding and training programs for new hires and ensuring compliance with company policies and operational procedures. I process payroll and calculate monthly performance bonuses for debt negotiators, and I previously handled client onboarding, recurring financial setup, weekly payment processing, and office operations as an Administrative Assistant.