Maya Bethea
@mayabethea
Reliable operations and events professional excelling in hospitality coordination.
What I'm looking for
I am a reliable and adaptable operations and events professional with extensive experience in hospitality, food service, and customer-facing roles. I specialize in scheduling, staff management, and end-to-end event execution, bringing operational rigor and strong communication to every role.
In my current role as a Scheduling Coordinator I forecast labor needs, manage scheduling software, recruit and onboard staff, and ensure compliance with labor laws while supporting payroll and retention strategies. Previously, as an Event Manager/Coordinator, I led end-to-end event planning, vendor coordination, AV setup, marketing collaboration, and post-event analysis to continuously improve operations.
My background includes supervisory and management roles in fast-paced food service environments where I handled cash procedures, inventory, payroll support, staff training, and guest escalation resolution. I have a track record of building vendor and community relationships, training teams, and driving service quality in both casual and fine dining contexts.
I bring strong technical and administrative skills including CRM and scheduling software, Microsoft Office suite, POS systems, ADP, Salesforce, Zendesk, and experience with forecasting, budgeting, and quality assurance. I am authorized to work in the U.S. and eager to contribute my event, operations, and people-management expertise to a full-time role that values service excellence and continuous improvement.
Experience
Work history, roles, and key accomplishments
Scheduling Coordinator
Occasions Caterers
May 2023 - Present (2 years 5 months)
Coordinate staffing and scheduling for events, forecasting labor needs and managing onboarding, payroll data, and compliance to ensure smooth luxury hospitality operations.
Event Manager/Coordinator
Generator Hostels
Dec 2019 - May 2023 (3 years 5 months)
Led end-to-end planning and execution of diverse events, managed vendors and budgets, and improved attendance through coordinated marketing and operational excellence.
Shift Supervisor
Chick-fil-A
Jan 2018 - Dec 2019 (1 year 11 months)
Assisted management in shift operations, supervised staff, managed cash handling and payroll tasks, and optimized staffing to control labor costs and ensure customer satisfaction.
Floor Manager
Applebee's
Feb 2014 - Apr 2018 (4 years 2 months)
Managed front-of-house operations, staff scheduling and training, cash drops, and sanitation compliance to deliver consistent guest experiences.
Education
Degrees, certifications, and relevant coursework
Frank W. Ballou High School
High School Diploma, General Studies
2012 - 2016
Completed High School diploma at Frank W. Ballou High School from August 2012 to June 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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