Alex Kisuge

Led comprehensive vulnerability assessments, deploying Huntress SOC and Action1 Patch Manager, reducing vulnerabilities by 20% and improving client security compliance by 70%. Designed and implemented customised cybersecurity strategies, conducting proof-of-concept deployments to align solutions with client-specific needs, enhancing system resilience and reducing risk exposure.

Implemented Microsoft 365 Business suite, configuring email, Teams, SharePoint, and OneDrive for 50+ users, achieving seamless data migration with zero downtime and improving collaboration. Led the deployment of a case management system, customizing workflows for case tracking, document management, and task scheduling, improving operational efficiency by 25%.

Led the end-to-end development of an eCommerce website, managing a global team of developers, designers, and testers to deliver a scalable platform on time within a $50,000 budget. Defined project scope, milestones, and SLAs, coordinating secure payment systems and API integrations with third-party vendors, ensuring alignment with business objectives.

Managed ICT infrastructure across 19 stations and prisons in Kenya, Uganda, The Gambia, and the UK, achieving 99.9% uptime using Cisco Meraki Firewalls and Mikrotic routers. Implemented Google Cloud disaster recovery with automated backups and failover strategies, reducing recovery time by 20% and ensuring business continuity.

Configured and managed LAN/WAN networks, deploying SIEM systems for real-time threat detection, improving network security by 25% and achieving 99.8% uptime. Implemented Application Performance Monitoring (APM) solutions, ensuring optimal performance of critical applications and minimizing downtime.

Managed data analysis and visualization for the KEMR and KHIS systems, improving reporting accuracy by 20% and supporting data-driven decisions. Configured Active Directory and Group Policy, achieving 99.9% network uptime and enhancing security for 100+ users.

Studied a comprehensive curriculum covering mathematics, business principles, and information technology. Gained foundational knowledge in various IT concepts and their application in business contexts.